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- Tasks: Create a welcoming shopping experience and guide customers to find their perfect fit.
- Company: Join Knix, a fast-growing brand revolutionising intimate apparel with a purpose-driven culture.
- Benefits: Enjoy competitive pay, monthly bonuses, and up to 50% off your favourite products.
- Why this job: Be part of a dynamic team that empowers customers to feel confident and free.
- Qualifications: Great people skills and a passion for delivering exceptional customer experiences.
- Other info: Opportunities for career advancement in an inclusive and diverse workplace.
Knix is an award-winning intimate apparel and activewear brand that is re‑inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest‑growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best‑in‑class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose‑driven and authentic career!
We are looking for a Seasonal Sales Associate who will create a comfortable and uplifting environment for customers as they explore the store and Knix’s product line. Actively listening to their needs and preferences, you expertly guide the customer experience from greeting to fit to purchase. You are intuitive, enthusiastic, and able to leverage your love for Knix to drive sales goals and enhance customer loyalty.
What's in it for you:
- Highly competitive compensation plus monthly bonus!
- Generous employee discounts that offer up to 50% on your favourite Knix products
- A one‑of‑a‑kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- Opportunities for monthly, quarterly, and semi‑annual awards and recognition
- Opportunities to advance in your career - We are growing!
About You:
- You have a pulse on what Knix customers want and know how to engage and delight them.
- You thrive in a dynamic environment and have the ability to think on your feet.
- You understand what real experience in fitting rooms is and are a natural at making others feel comfortable.
- You’re a born team player and always look for ways to help the group succeed.
- You’re passionate about our customers and inspired by Knix and our mission.
Responsibilities:
- Create a comfortable and uplifting end‑to‑end experience for all Knix customers.
- Actively listen to customer preferences and recommend products they’ll be sure to love.
- Lead product fittings to ensure customers buy the correct size the first time.
- Stay knowledgeable on our growing product assortment – and wear it, too!
- Ensure all products are merchandised effectively to reflect our brand and drive sales.
- Escalate any issues or opportunities as required to the Store Manager.
- Continually work to improve cleanliness, set‑up and organization in all areas of the store.
Qualifications:
- Previous experience in customer service is considered an asset, but above all else, you are great with people and are passionate about delivering exceptional customer experiences.
- A warm demeanour with a “get it done” approach.
- You love being part of a team and are a great collaborator.
- Resourceful with a keen ability to effectively resolve customer issues.
- An affinity for our product line and a belief in the Knix mission!
Eligibility Requirements:
- Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older
- Ability to lift and handle packages weighing up to 25lbs
- Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
How we Hire:
Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
Seasonal Sales Associate (Toronto Premium Outlets) in Newark on Trent employer: Knix
Contact Detail:
Knix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Associate (Toronto Premium Outlets) in Newark on Trent
✨Tip Number 1
Get to know Knix inside out! Familiarise yourself with our products and mission. When you walk into that interview, let your passion for our brand shine through – it’ll make a world of difference!
✨Tip Number 2
Practice your people skills! Role-play with friends or family to nail down how you’d engage with customers. Show us you can create that uplifting environment we’re all about!
✨Tip Number 3
Be ready to share your own experiences! Think of times when you’ve gone above and beyond for customers. We want to hear how you’ve made someone’s day better – it’s all about those real-life stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to show us you’re serious about joining the Knix family. Plus, it gives you a chance to highlight your unique skills and experiences directly!
We think you need these skills to ace Seasonal Sales Associate (Toronto Premium Outlets) in Newark on Trent
Some tips for your application 🫡
Show Your Passion for Knix: When writing your application, let your love for Knix shine through! Share why you’re excited about our mission and how you connect with our products. We want to see your enthusiasm for creating a positive customer experience.
Tailor Your Experience: Make sure to highlight any previous customer service experience, even if it’s not directly related to retail. We’re looking for team players who can engage with customers, so share examples of how you’ve made others feel comfortable and valued.
Be Authentic: We value authenticity, so don’t be afraid to be yourself in your application. Use your own voice and style to convey who you are and what you bring to the table. We want to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you into the process. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Knix
✨Know Your Knix
Before the interview, dive deep into Knix's product line and mission. Familiarise yourself with their innovative offerings and customer experience approach. This will not only show your enthusiasm but also help you connect with the brand during the conversation.
✨Showcase Your People Skills
As a Seasonal Sales Associate, your ability to engage with customers is key. Prepare examples of how you've successfully interacted with customers in the past. Highlight your warm demeanour and any experiences where you’ve gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
Knix values collaboration, so be ready to discuss how you work well in a team. Share specific instances where you’ve contributed to group success or helped a colleague. This will illustrate that you’re not just a lone wolf but a team player who thrives in a dynamic environment.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, or growth opportunities at Knix. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it opens up a two-way conversation that can make you more memorable!