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- Tasks: Create a comfortable shopping experience and engage with customers at Knix.
- Company: Join an award-winning brand revolutionising intimate apparel and activewear.
- Benefits: Competitive pay, monthly bonuses, and up to 50% off Knix products.
- Why this job: Be part of a purpose-driven team that empowers people to feel free and confident.
- Qualifications: Great with people, passionate about customer service, and a team player.
- Other info: Inclusive culture with opportunities for career advancement and recognition.
The predicted salary is between 15 - 24 ÂŁ per hour.
Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!
Position type: Permanent Part-Time
Store Address: 13850 Steeles Ave, Halton Hills, ON L7G 0J1
What’s in it for you:
- Highly competitive compensation plus monthly bonus!
- Generous employee discounts that offer up to 50% on your favourite Knix products
- Parental Leave Top-Up Program
- Access to a mental health & wellness platform that offers therapy and coaching sessions
- A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- Opportunities for monthly, quarterly, and semi-annual awards and recognition
- Opportunities to advance in your career - We are growing!
About You:
- You have a pulse on what Knix customers want and know how to engage and delight them.
- You thrive in a dynamic environment and have the ability to think on your feet.
- You understand what we all experience in fitting rooms and are a natural at making others feel comfortable.
- You’re a born team player and always look for ways to help the group succeed.
- You’re passionate about our customers and inspired by Knix and our mission.
Responsibilities:
- Create a comfortable and uplifting end-to-end experience for all Knix customers.
- Actively listen to customer preferences and recommend products they’ll be sure to love.
- Lead product fittings to ensure customers buy the correct size the first time.
- Stay knowledgeable on our growing product assortment – and wear it, too!
- Ensure all products are merchandised effectively to reflect our brand and drive sales.
- Escalate any issues or opportunities as required to the Store Manager.
- Continually work to improve cleanliness, set-up and organization in all areas of the store.
Qualifications:
- Previous experience in customer service is considered an asset, but above all else, you are great with people and are passionate about delivering exceptional customer experiences.
- A warm demeanour with a “get it done” approach.
- You love being part of a team and are a great collaborator.
- Resourceful with a keen ability to effectively resolve customer issues.
- An affinity for our product line and a belief in the Knix mission!
Eligibility Requirements:
- Must have the necessary work authorization to be legally employed in Canada and be 18 years of age or older.
- Ability to lift and handle packages weighing up to 25lbs.
- Ability to move efficiently through the store for long periods of time and as needed for an entire shift.
Hourly Salary: $19.50 per hour
AI Disclosure Statement: We want to share that we may use artificial intelligence (AI) tools to help us screen and assess applications. While technology helps us stay organized, every hiring decision at Knix is made by real people who care about finding the best addition to our team. We use these tools to support our process, not to replace the human connection that makes our culture special.
How we Hire: Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
Sales Associate (Toronto Premium Outlets) in Newark on Trent employer: Knix
Contact Detail:
Knix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate (Toronto Premium Outlets) in Newark on Trent
✨Tip Number 1
Get to know Knix! Before your interview, dive into their products and mission. Show us that you’re not just another candidate but someone who genuinely connects with what we stand for.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with customers, think of scenarios where you’ve made someone feel comfortable or resolved an issue. We want to hear those stories!
✨Tip Number 3
Dress the part! Wear something from our product line to your interview. It shows you’re not only knowledgeable but also passionate about our brand. Plus, it’s a great conversation starter!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our amazing team at Knix.
We think you need these skills to ace Sales Associate (Toronto Premium Outlets) in Newark on Trent
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for Knix and our mission shine through. We want to see how you connect with our brand and why you're excited about the role!
Tailor Your Experience: Make sure to highlight any customer service experience you have, even if it's not directly in retail. We love seeing how your skills can translate into creating a fantastic experience for our customers.
Be Authentic: We value authenticity, so don’t be afraid to show your true self in your application. Share personal stories or experiences that reflect your personality and how you relate to our values.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily find your application and get to know you better!
How to prepare for a job interview at Knix
✨Know the Brand Inside Out
Before your interview, dive deep into Knix's mission and values. Familiarise yourself with their product lines and customer experience philosophy. This will not only show your genuine interest but also help you connect your personal values with the brand during the conversation.
✨Showcase Your People Skills
As a Sales Associate, your ability to engage with customers is key. Prepare examples of how you've successfully interacted with customers in the past. Think about times when you made someone feel comfortable or resolved an issue effectively – these stories will highlight your suitability for the role.
✨Dress the Part
Since Knix is all about intimate apparel and activewear, wear something from their collection to the interview. This not only demonstrates your affinity for their products but also gives you a chance to discuss your favourite items and how they resonate with the brand’s mission.
✨Be Ready to Think on Your Feet
Expect situational questions that assess your problem-solving skills. Practice responding to scenarios where you might need to handle a difficult customer or recommend a product. Showing that you can think quickly and adapt will impress the interviewers and align with the dynamic environment at Knix.
