At a Glance
- Tasks: Create exceptional customer experiences and build lasting relationships.
- Company: Talbots, a leading retailer of women's fashion since 1947.
- Benefits: Generous discounts, comprehensive benefits, and growth opportunities.
- Other info: Flexible hours and a supportive, inclusive work environment.
- Why this job: Join a dynamic team and make a real impact in the community.
- Qualifications: Passion for sales, strong communication skills, and teamwork.
The predicted salary is between 16 - 20 £ per hour.
About us
Talbots is a leading omni-channel specialty retailer of women’s clothing, shoes and accessories. Established in 1947, we are known for modern classic style that’s both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
- Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
- Incentive Opportunities
- Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees.
- Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
- Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
- Win as a team and are dedicated to ensuring and applauding each other’s success.
- Encourage creativity, innovation and smart risk-taking.
- Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
- Act with integrity, transparency, candor, and respect.
- Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
- Embrace community by bringing positive change to those we live and work in.
Who You Are:
- Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
- Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
- Able to work cooperatively in a diverse work environment.
- Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
- Possess excellent written and verbal communication skills and a high level of integrity.
- Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful.
- Professional, assertive, and friendly with the ability to make decisions independently.
- Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
- Available at least (20) hours per week.
- Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You’ll Do:
- Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
- Support all service enhancers to build strong relationships including active use of Concierge.
- Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
- Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
- Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
- Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
- Actively participate in community/store activities and events that promote the Talbots Brand.
- Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
- Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location: Store 00633 Vernon Hills, IL-Lincolnshire, IL 60069
Position Type: Regular/Part time
Pay Range: $16.00 - $20.00 Hourly USD
Equal Employment Opportunity: The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate’s qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.
Client Specialist Key, Lincolnshire Commons employer: Knitwell Group
At Talbots, we pride ourselves on being an exceptional employer that fosters a culture of growth and inclusivity. Our Lincolnshire location offers a supportive environment where employees can thrive through comprehensive benefits, generous merchandise discounts, and opportunities for professional development. We value creativity, teamwork, and community engagement, making Talbots a rewarding place to build a meaningful career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Client Specialist Key, Lincolnshire Commons
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Knitwell Group, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Client Specialist Key, Lincolnshire Commons
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Knitwell Group that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Knitwell Group will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Knitwell Group and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Knitwell Group
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Knitwell Group, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Knitwell Group!
