Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Oversee property inspections and ensure customer issues are resolved efficiently.
- Company: Join a 5* rated housebuilder known for quality and customer care.
- Benefits: Competitive salary of £50,000 and a stable, long-term role.
- Why this job: Make a real impact in a supportive team focused on quality.
- Qualifications: Experience in residential housebuilding and strong communication skills.
- Other info: Enjoy a dynamic environment with clear responsibilities and growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are working with a 5* rated housebuilder who is seeking an experienced Inspections Manager to join their growing team in Cambridge. This is a key customer-facing role, ensuring homes are delivered to the highest standards and that customer issues are managed efficiently and professionally.
The Role:
As Inspections Manager, you will be responsible for overseeing property inspections, identifying defects or customer-reported issues, and ensuring these are accurately logged and referred to the relevant internal departments for resolution and snagging works.
You will act as a central point of coordination between customers, site teams, customer care, and subcontractors, ensuring a smooth and timely process from issue identification through to completion.
Key Responsibilities
- Carry out inspections on completed and occupied properties
- Identify, record, and report defects, snags, and customer issues
- Liaise with site, build, customer care, and commercial teams to allocate works
- Monitor progress of remedial and snagging works to ensure timely resolution
- Maintain clear and accurate records and reports
- Provide a high standard of customer service, managing expectations professionally
- Support the business in maintaining its 5* customer satisfaction rating
About You
- Previous experience in a similar role within residential housebuilding or construction
- Strong understanding of build quality, defects, and snagging processes
- Excellent communication and customer service skills
- Highly organised with strong attention to detail
- Confident liaising with multiple internal departments and external contractors
- Ability to manage priorities and work autonomously
What’s on Offer
- Competitive salary of £50,000
- Opportunity to work with a highly regarded 5* housebuilder
- Stable, long-term role with clear responsibility and impact
- Supportive team environment with a strong focus on quality and customer care
If this role is of interest, please apply with your CV to be considered.
Inspections Manager employer: Knightwood Associates
Contact Detail:
Knightwood Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inspections Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to inspections and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your expertise! Bring examples of past inspections or customer interactions to the interview. This will demonstrate your experience and how you handle issues effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Inspections Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Inspections Manager role. Highlight your previous experience in residential housebuilding or construction, and don’t forget to mention your strong understanding of build quality and defects!
Show Off Your Communication Skills: Since this is a customer-facing role, it’s crucial to demonstrate your excellent communication and customer service skills. Use examples from your past roles where you’ve successfully managed customer expectations or resolved issues.
Be Organised and Detail-Oriented: We love candidates who are highly organised and pay attention to detail. In your application, mention how you keep clear records and reports, and how you manage multiple priorities effectively.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you into the process smoothly!
How to prepare for a job interview at Knightwood Associates
✨Know Your Stuff
Make sure you brush up on your knowledge of build quality, defects, and snagging processes. Being able to discuss these topics confidently will show that you’re the right fit for the Inspections Manager role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer issues in the past. Highlighting your ability to manage expectations and provide top-notch service will resonate well with the interviewers.
✨Be Organised
Demonstrate your organisational skills by discussing how you keep track of inspections and reports. Mention any tools or methods you use to stay on top of tasks, as this is crucial for the role.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since you'll be liaising with various teams and customers, showcasing your communication skills during the interview will be key to making a great impression.
