At a Glance
- Tasks: Oversee household operations and ensure a five-star standard of cleanliness and organisation.
- Company: Informal family in London looking for a dedicated House Manager.
- Benefits: Competitive salary of £80,000 per annum with immediate start.
- Why this job: Lead a dynamic household and make a real impact on family living.
- Qualifications: Extensive experience in luxury hospitality and strong leadership skills required.
- Other info: Flexibility needed during holidays and events; excellent career growth opportunities.
The predicted salary is between 80000 - 112000 £ per year.
Informal family living in London – oversee all Household & Property Management & Head Housekeeping. Core Working Hours Monday to Friday. Flexibility required – support additional needs during holiday periods, events and other occasions.
Responsibilities
- Full operational oversight of the London residence.
- Day‑to‑day management of all household operations, ensuring the home runs seamlessly.
- Liaison with contractors, suppliers and service providers.
- Management of household budgets, expenses, invoicing and cost control.
- Oversight of maintenance, repairs, refurbishments, snagging and long‑term planning.
- Maintain exceptional standards of cleanliness, organisation and presentation throughout the home.
- Lead by example with hands‑on housekeeping when required.
- Oversee laundry, wardrobe care, fine fabrics and specialist surface care.
- Ensure the property is maintained to a consistently high, five‑star standard.
- Recruitment, onboarding, training and supervision of all household staff.
- Management of rotas, performance, holidays and professional development.
- Act as the sole and central point of management for all household staff.
- Establish clear reporting lines and formal communication structures.
- Set, document and enforce Standard Operating Procedures (SOPs).
- Establish and maintain clear standards for staff presentation and professionalism, including uniforms and grooming.
- Create and maintain comprehensive house manuals.
- Develop and manage a House Look Book defining presentation, styling and aesthetic standards.
- Maintain accurate household records, documentation and reports.
- Use Microsoft Excel and Word confidently for budgets, rotas, inventories, manuals and correspondence.
- Implement and manage systems for documentation, scheduling, uniforms and internal communications.
- Plan and oversee private events, dinners and entertaining.
- Coordinate catering, floristry, security, transport and guest logistics.
- Provide light PA support related to household operations and events.
- Maintain flexibility to support the principals’ schedule, particularly during holiday periods.
- Maintain absolute discretion and confidentiality at all times.
- Liaise with security teams when required.
- Ensure safety, privacy and smooth household operations.
Qualifications & Experience
- Extensive experience in the private household or luxury hospitality industry.
- Proven track record in senior roles held long‑term, demonstrating loyalty, stability and trust.
- Previous experience as a Head Housekeeper, House Manager or similar senior role.
- Strong leadership and people‑management skills.
- Computer literate, with confident use of Microsoft Excel and Word.
- Highly organized, detail‑oriented and proactive.
- Professional, discreet and reliable with excellent communication skills.
Salary £80,000 per annum Immediate Start!
Senior Head Housekeeper/House Manager employer: Knightsbridge
Contact Detail:
Knightsbridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Head Housekeeper/House Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the luxury hospitality industry and let them know you're on the lookout for a Senior Head Housekeeper or House Manager role. Personal connections can often lead to opportunities that aren’t advertised.
✨Tip Number 2
Showcase your experience! When you get the chance to chat with potential employers, highlight your extensive background in household management and your ability to maintain high standards. Use specific examples to demonstrate how you've successfully managed operations in previous roles.
✨Tip Number 3
Be flexible and ready to adapt! Since this role requires support during holidays and events, make sure to express your willingness to go the extra mile. Employers love candidates who are ready to jump in when needed.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills and experience. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Senior Head Housekeeper/House Manager
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your extensive experience in the private household or luxury hospitality industry. We want to see how your previous roles as a Head Housekeeper or House Manager have prepared you for this position.
Be Detail-Oriented: Since this role requires exceptional standards of cleanliness and organisation, we recommend showcasing your attention to detail in your application. Use specific examples to demonstrate how you've maintained high standards in past roles.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the responsibilities and qualifications mentioned in the job description. We love seeing candidates who take the time to connect their skills with our needs.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Knightsbridge
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the responsibilities outlined in the job description. Familiarise yourself with household management, budgeting, and the importance of maintaining high standards. This will help you answer questions confidently and show that you're the right fit for the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your leadership skills and ability to manage a household effectively. Highlight situations where you've successfully overseen operations, managed staff, or handled budgets. This will give the interviewer a clear picture of your capabilities.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the household's expectations, the team you'll be managing, and any upcoming events. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Dress the Part
Since this role involves maintaining high standards of presentation, make sure you dress professionally for the interview. This not only reflects your understanding of the position but also sets a positive tone for the meeting. First impressions matter!