At a Glance
- Tasks: Support enterprise clients through career transitions and workforce mobility with a dedicated team.
- Company: Join LHH, a global leader in career transition and mobility services.
- Benefits: Enjoy growth opportunities, hybrid work, and a supportive environment for new ideas.
- Other info: Collaborative culture with a focus on learning and professional development.
- Why this job: Make a real impact by helping HR teams navigate sensitive transitions.
- Qualifications: Self-starter with strong commercial acumen and relationship-building skills.
The predicted salary is between 36000 - 60000 £ per year.
Join a high-performing, collaborative team at LHH, where passion and purpose meet performance. We’re looking for an Account Manager to support a UK-based enterprise client portfolio, working in close partnership with a dedicated Business Developer. This client-facing role sits within our Career Transition & Mobility business line and is part of our UK Sales team. You will be the trusted advisor to our clients’ HR teams, helping them support their employees through career transitions and workforce mobility.
Reporting Relationships:
- Reports to the Account Management Team Lead
- No direct reports
Location: London, UK Hybrid work model with weekly office and home office days
Languages: Fluency in English
Key Accountabilities:
- Deliver a world-class client experience focused on retention, quality, and operational excellence
- Work closely with business developers to shape the strategic direction of each account, ensuring contract renewal and margin protection
- Manage contracts proactively, ensuring timely reviews, renewals, and identification of new opportunities
- Build in-depth knowledge of each client account, providing insight and feedback to enhance service engagement
- Act as the primary point of contact for internal and external stakeholders for operational support
- Develop and maintain strong, credible relationships with clients and internal colleagues alike
- Support account growth and retention by identifying ways to expand our share of wallet and market presence
- Maintain accurate records in Salesforce, including client meetings, contracts, and contact details
- Collaborate cross-functionally to ensure successful client onboarding, rollout, and ongoing delivery
Success will be measured by:
- Performance against individual revenue and retention targets
- Contract renewals and service expansion within client accounts
- Timely and accurate implementation aligned with best practice standards
- Client satisfaction scores and feedback via regular reviews
All About You:
- A self-starter with the confidence to work independently and the mindset to collaborate toward shared goals
- Strong commercial acumen and a passion for building meaningful client relationships
- An empathetic and resilient professional who can support HR teams through sensitive and high-impact transitions
- A presence in the office at least one day per week, and a willingness to meet clients in person regularly
What we offer:
- Growth opportunities within a human resources global leader
- We prioritize learning to stay agile in an increasingly competitive business environment
- We foster an open-minded environment where people spark new ideas and explore alternatives
Contract: Permanent
Contract Type: Full-time
Hours: 37.5 per week
About LHH: LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources. Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH make talent your competitive edge. We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH’s approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact. LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide.
LHH is an Equal Opportunity Employer/Veterans/Disabled.
Enterprise Account Manager UK&I - LHH Career Transition & Mobility - I&C employer: Knightsbridge Solutions, L.L.C.
At LHH, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work culture that prioritises employee growth and development. As an Enterprise Account Manager in London, you will enjoy a hybrid work model, allowing for flexibility while collaborating with a high-performing team dedicated to making a meaningful impact in career transitions. With access to extensive resources and a commitment to innovation, LHH empowers you to thrive in your role and build lasting relationships with clients, all within a global leader in human resources.
Contact Details:
Knightsbridge Solutions, L.L.C. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Account Manager UK&I - LHH Career Transition & Mobility - I&C
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at LHH through LinkedIn. Building relationships can open doors that applications alone can’t.
✨Tip Number 2
Prepare for those interviews! Research LHH’s values and recent projects. Think about how your experience aligns with their mission of supporting career transitions. We want to see you shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Showcase your skills in real-time! If you get the chance, demonstrate your problem-solving abilities during interviews or networking events. Whether it’s through role-playing scenarios or discussing past experiences, let us see how you handle challenges.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Account Manager position.
We think you need these skills to ace Enterprise Account Manager UK&I - LHH Career Transition & Mobility - I&C
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager. Highlight your experience with enterprise clients and any relevant achievements that showcase your ability to build strong relationships and drive retention.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about supporting HR teams through transitions. Share specific examples of how you've made an impact in previous roles.
Showcase Your Commercial Acumen:We want to see your understanding of the business landscape. Mention any strategies you've implemented that led to contract renewals or service expansions, as this aligns perfectly with our goals at LHH.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Knightsbridge Solutions, L.L.C.
✨Know Your Clients
Before the interview, dive deep into understanding LHH's client portfolio. Familiarise yourself with their key accounts and recent projects. This will help you demonstrate your ability to build meaningful relationships and show that you're already thinking about how to support their HR teams.
✨Showcase Your Commercial Acumen
Prepare examples that highlight your strong commercial acumen. Think of times when you've successfully identified new opportunities or expanded service offerings within existing accounts. This will illustrate your capability to drive account growth and retention.
✨Emphasise Collaboration Skills
Since this role involves working closely with business developers, be ready to discuss your experience in collaborative environments. Share specific instances where teamwork led to successful outcomes, showcasing your ability to align with shared goals.
✨Prepare for Client-Centric Questions
Expect questions focused on client satisfaction and retention strategies. Prepare to discuss how you've managed client relationships in the past, particularly during sensitive transitions. Highlight your empathetic approach and resilience in supporting clients through challenging times.
