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For Companies At a Glance
- Tasks: Support enterprise clients through career transitions and workforce mobility with a dedicated team.
- Company: Join LHH, a global leader in career transition and mobility services.
- Benefits: Enjoy growth opportunities, hybrid work, and a supportive learning environment.
- Why this job: Make a real impact by helping clients navigate important career changes.
- Qualifications: Self-starter with strong commercial acumen and relationship-building skills.
- Other info: Collaborative culture with a focus on innovation and client satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Join a high-performing, collaborative team at LHH, where passion and purpose meet performance. We’re looking for an Account Manager to support a UK-based enterprise client portfolio, working in close partnership with a dedicated Business Developer. This client-facing role sits within our Career Transition & Mobility business line and is part of our UK Sales team. You will be the trusted advisor to our clients’ HR teams, helping them support their employees through career transitions and workforce mobility.
Reporting Relationships
- Reports to the Account Management Team Lead
- No direct reports
- Location: London, UK Hybrid work model with weekly office and home office days
- Fluency in English
In this role you can expect to
- Deliver a world-class client experience focused on retention, quality, and operational excellence
- Work closely with business developers to shape the strategic direction of each account, ensuring contract renewal and margin protection
- Manage contracts proactively, ensuring timely reviews, renewals, and identification of new opportunities
- Build in-depth knowledge of each client account, providing insight and feedback to enhance service engagement
- Act as the primary point of contact for internal and external stakeholders for operational support
- Develop and maintain strong, credible relationships with clients and internal colleagues alike
- Support account growth and retention by identifying ways to expand our share of wallet and market presence
- Maintain accurate records in Salesforce, including client meetings, contracts, and contact details
- Collaborate cross-functionally to ensure successful client onboarding, rollout, and ongoing delivery
Success will be measured by
- Performance against individual revenue and retention targets
- Contract renewals and service expansion within client accounts
- Timely and accurate implementation aligned with best practice standards
- Client satisfaction scores and feedback via regular reviews
All About You
- A self-starter with the confidence to work independently and the mindset to collaborate toward shared goals
- Strong commercial acumen and a passion for building meaningful client relationships
- An empathetic and resilient professional who can support HR teams through sensitive and high-impact transitions
- A presence in the office at least one day per week, and a willingness to meet clients in person regularly
What we offer
- Growth opportunities within a human resources global leader
- We prioritize learning to stay agile in an increasingly competitive business environment
- We foster an open-minded environment where people spark new ideas and explore alternatives
Contract: Permanent
Contract Type: Full-time
Hours: 37.5 per week
About LHH: LHH empowers professionals and organizations to achieve bold ambitions and secure lasting impact through unique advisory services and talent sources. Our full suite of offerings connects solutions that are traditionally siloed, making LHH your single talent partner. In a rapidly evolving landscape with complex challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, LHH make talent your competitive edge. We believe the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, LHH’s approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact. LHH has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the Adecco Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide. LHH is an Equal Opportunity Employer/Veterans/Disabled.
Enterprise Account Manager UK&I - LHH Career Transition & Mobility in City of London employer: Knightsbridge Solutions, L.L.C.
Contact Detail:
Knightsbridge Solutions, L.L.C. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Manager UK&I - LHH Career Transition & Mobility in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at LHH through LinkedIn. A friendly chat can open doors!
✨Tip Number 2
Prepare for those interviews by knowing your stuff! Research LHH’s values, recent projects, and their approach to career transitions. This will help you show how you can contribute to their mission and impress the hiring team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to refine your pitch. Focus on showcasing your commercial acumen and relationship-building skills, as these are key for the Account Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the LHH team!
We think you need these skills to ace Enterprise Account Manager UK&I - LHH Career Transition & Mobility in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience with enterprise clients and any relevant achievements that showcase your ability to build strong relationships and drive client satisfaction.
Showcase Your Commercial Acumen: We want to see your understanding of the business landscape. Include examples of how you've successfully managed contracts or identified new opportunities in previous roles. This will demonstrate your strong commercial mindset.
Be Authentic: Let your personality shine through in your application. We value empathy and resilience, so share stories that reflect these qualities, especially in challenging situations. It’s all about showing us who you are!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Knightsbridge Solutions, L.L.C.
✨Know Your Clients
Before the interview, dive deep into understanding LHH's client portfolio. Familiarise yourself with their services and how they support HR teams during transitions. This knowledge will help you demonstrate your ability to build strong relationships and provide tailored solutions.
✨Showcase Your Commercial Acumen
Be prepared to discuss your previous experiences where you've successfully managed accounts or driven revenue growth. Highlight specific examples that showcase your strategic thinking and ability to identify new opportunities within existing accounts.
✨Emphasise Collaboration Skills
Since this role involves working closely with business developers, be ready to share instances where you've collaborated effectively in a team setting. Discuss how you’ve contributed to shared goals and supported colleagues in achieving success.
✨Prepare for Client Scenarios
Anticipate questions about how you would handle sensitive client situations or transitions. Think through potential challenges and articulate your empathetic approach to supporting clients and their employees during these times.
