Bid/Opportunity Manager - Mat Leave Contract - EZRA

Location: London, UK - Hybrid (3 days/week in office)

Expected Start Date: 1 May 2025

About the Company

Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best. At EZRA, we are on a mission to do just that. We believe through coaching; people get to know themselves, their goals, weaknesses, and hang-ups. Once they know all that, they can build on the good stuff and work on the rest. This mindset applies not only to our clients but is manifested in our own EZRA family. We believe we are changing people’s lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach – every member of our team gets to experience the superpower that is coaching for themselves, among some other pretty incredible rewards. EZRA is the fastest growing global coaching company, supporting some of the world’s leading companies. If all of this resonates, EZRA just might be the place for you.

About the Team

The Opportunity Management (OM) Team is a global bid management function that partners with sales and wider teams to deliver wow moments for customers. We deliver an end-to-end bid and proposal management service that leverages global insights and best practices to support all forms of pursuits.

About the Role

The Opportunity Manager role partners with our Sales and other relevant teams, by providing highly effective proposal and bid support function and to protect their market-facing time, for our EZRA businesses globally. You'll help our sales teams by creating proposals and responses to competitive RFIs/RFPs for qualified opportunities. These opportunities with EZRA can range in size, and may vary in terms of complexity and value. We're looking for someone who can handle this complexity effectively, even across different time zones. You will manage the end-to-end process, coordinating and writing content, and designing response documents aligned with our brand. You will also support the presentation phase through pitch deck, team prep, and coaching, as well as any follow ups. You will utilise the existing global bid process, promoting best practices with your stakeholders. And, as a member of the global OM Team, you will take part in monthly development activities and contribute to our content refresh cycle and wider work in enabling the sales organisation.

Reporting Relationships:

• Director/Team Leader – Opportunity Management – EZRA
• Close working relationship with Sales Leadership in EZRA

What you’ll do - Specifically, in this role you will:

• Project-manage proposals and RFIs/RFPs through the discovery, proposal development, presentation and follow-up sales processes including:
• Drive the opportunity response process, coordinating stakeholders and their inputs
• Use project management techniques to manage timelines, consider risks and issues
• Ensure qualification protocols are adhered to, and that support is being provided to the right deals at the right time
• Contribute to win theme ideation and deal strategy, sharing insights from other deals
• Own the response document – including coordinating inputs from others, drawing on boilerplate content and writing fresh content where needed, aligning responses to agreed messaging/win themes, format and proofreading, manage the review and finalisation process.
• Support the process through to closure, including pitch support, auctions/BAFOs and all queries raised by the client.
• Support the engagement of EZRA Sales Leaders and BDs to:
• How and when to engage OMT
• Qualify opportunities for support and go-no-go.
• Understand their sales pipelines for forthcoming opportunities
• Promote best practices including the OM onboarding of new BDs
• Navigate issues and seek feedback and opportunities for improvements in ways of working
• Track the results of opportunities supported, identifying areas for improvement in the service and with the sales teams
• Contribute to the creation of sales resources, such as case studies, metrics and boilerplate
• Contribute to the maintenance of the OMT content library (Loopio)

About you

Knowledge and Experience

• Minimum 7 years recent experience in a bid management role (covering all aspects outlined above)
• We seek candidates from HR Tech/HR Services/Professional or Consulting services.
• Experience in managing international bids/proposals
• Strong track record of building partnerships with sales teams internationally
• Track record of adding value to the business beyond the management of bids

Functional Skills

• Transform concepts and input into clear, compelling, and visually engaging responses that effectively address client requirements in RFPs and proposals:
• Excellent writing and editing skills – development of powerful responses with strong sales messaging
• Experience in using PPT to a high level to produce documents with excellent visual appeal and storytelling
• Time / priority management for managing multiple international projects simultaneously (typically 3 deadlines, with 1-2-week turnaround)
• Effective use of online tools such as MS Teams, SalesForce, RFP management software
• Analytical skills, being able to interpret data and use it effectively with impact
• Comfort and flexibility to juggle several bids internationally

Soft Skills

• Leadership skills – ability to drive and provide high levels of value to complex deals
• Stakeholder management – collaborate and influence at all levels internationally
• Ability to function well in a client-focused and deadline-driven environment
• Ability to communicate clearly and effectively with Sales personnel and Senior Executives
• Proactive in the management of bids – considering the needs of internal customers, as well as risks to the opportunity
• Responsive and has a sense of urgency
• Ability to ensure that standards and processes are maintained
• Resourcefulness, creativity and intuitiveness

We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.