At a Glance
- Tasks: Plan and manage luxury travel for a creative UHNW family, ensuring seamless experiences.
- Company: Prestigious travel concierge service based in central London.
- Benefits: Competitive salary, dynamic work environment, and the chance to work with high-profile clients.
- Other info: Long-term role with autonomy and the chance to support a vibrant family.
- Why this job: Join a unique opportunity to create bespoke travel experiences and build lasting relationships.
- Qualifications: Experience in luxury travel management and exceptional organisational skills required.
The predicted salary is between 59400 - 72600 £ per year.
This is a rare opportunity for an experienced Travel Concierge / Personal Assistant to become a key point of contact for the travel and lifestyle needs of a creative UHNW Principal and their family.
Based in a beautiful central London office and working closely with the Principal and Executive Assistant, you’ll take ownership of complex, end-to-end travel, family logistics and lifestyle requirements.
The ideal candidate will have proven experience supporting UHNW individuals or families and be confident managing sophisticated, multi-destination travel, anticipating requirements and finding solutions when plans change.
Key responsibilities include
- Planning and managing complex domestic and international travel for the Principal and family, from initial research and booking through to real-time support while travelling.
- Creating detailed, bespoke itineraries covering private aviation, commercial flights, luxury accommodation, ground transportation, transfers, guides, restaurants, experiences and activities.
- Coordinating multi-destination and multi-leg trips, often involving changing schedules, multiple family members and last-minute requirements.
Preparing comprehensive travel packs, including itineraries, confirmations, travel documentation, contact details, preferences and contingency arrangements.
- Managing changes, disruptions and unexpected issues calmly and efficiently, providing solutions and alternatives with minimal impact on the family.
- Building and maintaining strong relationships with luxury hotels, travel advisors, private aviation providers, chauffeurs, concierge services, restaurants and other trusted suppliers.
- Researching and arranging exceptional, highly bespoke experiences tailored to the family’s interests and preferences.
- Managing personal administration, appointments, correspondence, documents and diary requirements.
- Coordinating family schedules and logistics across multiple locations.
- Booking restaurants, transport, experiences and lifestyle services to an exceptionally high standard.
- Liaising with household staff, suppliers and external advisers to ensure seamless coordination between travel, household and family requirements.
- Supporting family events, celebrations, gifting, personal shopping and special occasions.
- Maintaining household records, memberships, subscriptions, insurance and other personal administration.
- Assisting with expenses, invoices, travel costs and budget tracking.
- Maintaining detailed records of family preferences, travel history, supplier relationships and important personal information.
- Remaining available and responsive when required, particularly around complex or high-profile travel arrangements.
- Anticipating needs rather than simply responding to requests, using initiative and sound judgement to ensure every detail has been considered.
About you
- Significant experience in luxury travel, travel management, private household, Family Office or UHNW support, ideally combining travel concierge and Personal Assistant responsibilities.
- A proven track record of managing complex, end-to-end international travel for UHNW individuals or families.
Excellent knowledge of luxury hotels, destinations, private aviation, chauffeurs, bespoke experiences and high-end travel suppliers.
- Highly organised, meticulous and exceptionally detail-oriented, with the ability to manage multiple itineraries and priorities simultaneously.
- Calm and solutions-focused when plans change, with the confidence to manage unexpected situations and time-sensitive requests.
- Naturally proactive, with an instinct for anticipating requirements and identifying potential issues before they arise.
- Discreet and trustworthy, with an absolute understanding of confidentiality and the sensitivities involved in supporting a private family.
- Excellent communication and relationship-building skills, with the confidence to liaise with principals, family members, household staff, agents, suppliers and senior professional advisers.
Comfortable working across different time zones and adapting to changing schedules and requirements.
- Resourceful and highly service-oriented, with a genuine desire to deliver a seamless, five-star experience.
- Technically confident, with excellent IT skills and the ability to manage detailed information, itineraries and confidential documentation.
- A genuine interest in luxury travel, hospitality, lifestyle and current trends.
- Additional languages would be advantageous.
This is a long-term opportunity for an experienced Travel Concierge / Personal Assistant seeking genuine variety, autonomy and the chance to become a trusted extension of a dynamic UHNW family.
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Travel Concierge employer: Knightsbridge Recruitment
Knightsbridge Recruitment is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Greater London. Employees benefit from exceptional perks, including comprehensive career development opportunities and a supportive environment that values initiative and attention to detail. This role not only allows you to contribute significantly to the Executive Office but also positions you for meaningful growth within a thriving team.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Concierge
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Knightsbridge Recruitment who are looking for fresh talent for roles like Travel Concierge.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Knightsbridge Recruitment and give you a leg up for your Travel Concierge application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Concierge openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Concierge
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Concierge role at Knightsbridge Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Concierge position at Knightsbridge Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Knightsbridge Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Knightsbridge Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Concierge.
How to prepare for a job interview at Knightsbridge Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Knightsbridge Recruitment.
