High-Profile/Client Manager & Operations

An entrepreneurial, very private and successful MUSIC PRODUCER, highly regarded in the industry, who works with many well-known artists and has received several industry awards, is looking for a candidate with a 5* hospitality background to run the recording studio and set high standards to enhance the artists' experience, providing a 5* service.

HYBRID WORKING

based in the recording studio in Central London and from the candidate's own home, with occasional visits to the principal’s home, also in London.

DISCRETION IS PARAMOUNT

The role

• Setting a high standard of service in the studio for the artists – 5* hospitality in the studio – no request is too much
• Full studio operations management
• Bring ‘style’ to the studio
• Influence the team and establish the culture, the glue for the team
• Managing the studio reception, technicians, chefs, waiting staff, security, etc.
• Liaise with the Private PA, the Artists’ and Partnerships’ Manager and EA
• Oversee household staff – setting standards
• Go-to for all involved – running all operations with a 5* service mentality

The candidate

• Must have client-facing experience in luxury hospitality, hotels, etc.
• Don’t need to have music industry experience, but likely to have an interest in it
• Have strong operations experience
• Must be happy working in a non-structured/creative environment and bringing structure
• Must be flexible, solutions-focused, ready to get stuck into anything that needs doing
• Must have leadership abilities and experience, have authority, gravitas and be approachable – not a queen bee
• Will have worked in a very high-end hospitality environment where service is everything, understands etiquette
• Studio can be very busy at times and quiet at others; must be able to turn it on and off to suit this
• Proactive
• DISCREET
• Positive, sunny personality