We are seeking an exceptional Receptionist / Administrative Assistant to join a prestigious private medical practice renowned for delivering an outstanding level of care to a discerning clientele, including high-profile individuals, VIPs, celebrities, and international patients.
This is a busy, fast-paced front‑of‑house role where professionalism, discretion, and impeccable attention to detail are essential. As the first point of contact for patients, you will play a pivotal role in ensuring a seamless and first‑class experience from arrival through to departure.
Key Responsibilities
- Providing a warm, professional, and polished welcome to patients and visitors
- Managing a busy reception desk and handling incoming calls and enquiries
- Coordinating appointments, diaries, and patient bookings
- Maintaining accurate patient records and administrative documentation
- Liaising with consultants, clinicians, and external providers
- Processing payments and managing confidential information with complete discretion
- Supporting the wider administrative team to ensure the smooth running of the practice
- Delivering exceptional customer service at all times
About You
- Previous experience within private healthcare, medical reception, or healthcare administration would be highly advantageous
- Alternatively, candidates with strong administrative or customer‑facing experience and a genuine passion for private healthcare will also be considered
- Exceptionally well‑presented, articulate, and professional
- Bright, proactive, and highly organised
- Meticulous attention to detail with excellent accuracy
- Comfortable working in a fast‑paced environment whilst maintaining the highest standards
- Strong communication and interpersonal skills
- Naturally discreet with the ability to handle sensitive and confidential information
- Confident using Microsoft Office and practice management systems
What’s on Offer
- The opportunity to work within a highly respected private medical practice
- Exposure to a prestigious client base
- A supportive and professional team environment
- Excellent career development opportunities within the private healthcare sector
If you pride yourself on delivering exceptional service, thrive in a professional environment, and have a passion for healthcare, we would love to hear from you.
Contact Details:
Knightsbridge Recruitment - Angela Mortimer Plc Group Recruitment Team
