Patient Services & Facilities

Patient Services & Facilities

Full-Time 42000 - 60000 £ / year (est.) No home office possible
K

At a Glance

  • Tasks: Lead and manage patient services in a dynamic NHS GP practice.
  • Company: Respected NHS GP teaching practice in Knightsbridge, London.
  • Benefits: Attractive salary, continuous learning, and development opportunities.
  • Why this job: Make a real difference in healthcare while enhancing your leadership skills.
  • Qualifications: Experience in primary care, leadership, and IT skills essential.
  • Other info: Join a vibrant team dedicated to improving lives and healthcare.

The predicted salary is between 42000 - 60000 £ per year.

An exciting opportunity for an experienced and highly motivated individual, with strategic vision has arisen to join this respected NHS GP teaching practice in Knightsbridge, London. If you want to be part of a vibrant, forward-thinking organisation please apply for this job and attach a CV including a comprehensive job history and current salary, along with a covering letter detailing your experience, knowledge and skills. Before applying please make sure you have a deep understanding of health services and people management, together with a passion for improving lives and improving healthcare.

Main duties of the job

  • Previous primary care experience in GP Practice using SystemOne
  • Leadership skills
  • Competency in IT
  • Effective communication skills at all levels
  • Robust leadership and intimate knowledge of Staff Recruitment

Knowledge and skills needed in the following areas:

  • Leadership
  • Recruitment
  • QOF and Enhanced Services
  • Knowledge and application of IT skills, specifically System One

About us

By joining our practice you will benefit from:

  • An attractive salary commensurate to experience and skills
  • Continuous learning and development programmes

Job responsibilities

  • Monitor and arrange training and induction of staff, coupled with adherence to practice policies and procedures, including Information Governance training and understanding of current GDPR legislation.
  • Prepare the arrival of GP Registrars, liaising with the local Deanery whilst supporting GP trainers as needed.
  • Manage HR aspects of clinical and administrative staff, ensuring all prescribed criteria is in place.
  • Produce and monitor all employment contracts, with the application of DBS Clearances.
  • Manage an induction programme for all new staff, including administrative and clinical, as well as locums.
  • Manage Annual/Study leave requests in line with needs of the practice.
  • Monitor Staff Sickness and accompanying formalities.
  • Monitor all elements of CQC requirements to maintain control and adherence to regulations.
  • Work closely with the Practice Manager to enhance management resources.
  • Manage all aspects of Health & Safety and Fire Regulations.
  • Work with the Reception Supervisor to create and establish Clinical Rotas.
  • Monitor, manage, train and motivate the administrative team.
  • Ensure IT hardware is well maintained and communicate with the IT Department for Practice needs.

Person Specification

Qualifications

  • Good standard of education with excellent literacy and numeracy skills
  • Good organisational skills
  • Well-developed interpersonal skills
  • Ability to work on own initiative and as a member of a team
  • Innovative with the ability to produce approaches to new problems
  • High attention to detail and works with high degree of accuracy
  • Maintains high level of confidentiality at all times
  • Self-motivated, enthusiastic, articulate and diplomatic
  • Vocational / professional, health-related or management qualification
  • Leadership and Management Qualification

Experience

  • Experience of team leading and performance management
  • Experience of workforce planning
  • Experience of effective multi-tasking
  • Experience of learning and teaching new skills
  • Experience in a GP Practice in a similar role
  • Experience with SystemOne
  • Excellent communication skills both oral and written

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Patient Services & Facilities employer: Knightsbridge Medical Centre

Join our esteemed NHS GP teaching practice in the heart of Knightsbridge, London, where we prioritise a vibrant work culture and continuous professional development. As an employer, we offer competitive salaries, robust training programmes, and a supportive environment that fosters growth and innovation, making it an ideal place for those passionate about enhancing healthcare and improving lives.
K

Contact Detail:

Knightsbridge Medical Centre Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Services & Facilities

✨Tip Number 1

Get to know the practice before you apply! Research their values, recent projects, and any news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider info about the practice culture and what they really value in candidates.

✨Tip Number 3

Prepare for the interview by practising common questions related to leadership and healthcare management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.

We think you need these skills to ace Patient Services & Facilities

Leadership Skills
Staff Recruitment
SystemOne
Effective Communication Skills
Information Governance
GDPR Knowledge
HR Management
Training and Induction Management
CQC Compliance
Health & Safety Management
IT Problem-Solving
Organisational Skills
Interpersonal Skills
Team Management
Attention to Detail

Some tips for your application 🫡

Know Your Stuff: Before you start writing, make sure you've got a solid understanding of health services and people management. This will help you tailor your application to show how your experience aligns with what we're looking for.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to detail your experience, knowledge, and skills that are relevant to the role. Make it personal and engaging – we want to see your passion for improving lives and healthcare.

Tailor Your CV: When you attach your CV, ensure it includes a comprehensive job history and current salary. Highlight your previous primary care experience and any leadership roles you've held, especially in GP practices using SystemOne.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and allows you to showcase your enthusiasm for joining our vibrant team!

How to prepare for a job interview at Knightsbridge Medical Centre

✨Know Your Stuff

Before the interview, make sure you have a solid understanding of health services and people management. Brush up on your knowledge of SystemOne, QOF, and Enhanced Services, as these are crucial for the role. Being able to discuss these topics confidently will show that you're serious about the position.

✨Showcase Your Leadership Skills

Prepare examples of how you've demonstrated leadership in previous roles. Think about times when you've successfully managed a team or improved processes. This is your chance to highlight your ability to motivate and manage staff effectively, which is key for this position.

✨Communicate Clearly

Effective communication is essential in this role. Practice articulating your thoughts clearly and concisely. During the interview, be sure to listen actively and respond thoughtfully to questions. This will demonstrate your interpersonal skills and ability to engage with others at all levels.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the practice and helps you gauge if it's the right fit for you. Consider asking about their approach to staff training or how they handle performance management, as these are directly related to the role.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

K
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>