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- Tasks: Engage with existing customers to promote and upsell our lighting products.
- Company: Knightsbridge, a leading UK supplier known for exceptional customer care.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Join a dynamic team and make a real impact in the electrical industry.
- Qualifications: Proven telesales experience and strong communication skills required.
- Other info: Diverse and inclusive workplace that values unique perspectives.
The predicted salary is between 28800 - 43200 £ per year.
Knightsbridge is a leading UK-based supplier of lighting products and electrical wiring accessories. Renowned for excellence in product range and exceptional customer care, Knightsbridge sets itself apart by prioritising customer satisfaction as a core value. Known for our impressive stock availability and comprehensive product offering, we have become a trusted supplier within the electrical industry across the UK.
We have a vacancy for a proactive and customer-focused Regional Sales Executive to engage with our existing customer base. This is an exciting new project to focus on extending our sales with existing customers. This role involves reaching out to current clients to promote particular products.
The ideal candidate will have strong communication skills, an engaging sales approach, and demonstrate resilience, focus and tenacity.
Key responsibilities:- Make outbound calls to existing customers to promote products that they may not usually buy, or be less aware of from our product range.
- Build and maintain strong customer relationships, acting as a consistent point of contact.
- Identify opportunities for upselling and cross-selling based on customer history and needs.
- Maintain detailed records of customer interactions, feedback, and sales outcomes in our CRM system.
- Provide excellent customer service and resolve any issues or concerns during calls.
- Collaborate with line manager, relevant sales managers and customer service team to ensure a seamless customer experience.
- Meet or exceed monthly sales targets and performance metrics.
- Stay informed about product updates, promotions, and industry trends.
- Preferred proven experience and high achievement in outbound telesales.
- Strong communication and interpersonal skills.
- Ability to build rapport and trust with existing customers.
- Experience with reactivation or win-back campaigns - experience in reigniting dormant or low-activity accounts.
- Ability to identify and qualify leads - knowing when and how to escalate promising accounts to field sales (e.g., ASM).
- Build a bespoke database of customer info from ground up that can be transferred into CRM systems and sales tracking tools.
- Good standard of general education.
- Excellent spoken and written English.
This job description is not an exhaustive list of duties and responsibilities and is subject to change in accordance with the needs of the business. Our company values Diversity & Inclusion highly. We appreciate the diversity and unique perspectives of each individual. Our job postings are open to all qualified applicants, regardless of gender, background, religion, etc. We create an inclusive work environment where everyone feels valued. Our goal is to have a diverse workforce that fosters innovation and achieves better results. We encourage applicants with different backgrounds to apply. We offer equal opportunities and development possibilities for all employees.
Regional Sales Executive in Dunstable employer: Knightsbridge - M L Accessories
Contact Detail:
Knightsbridge - M L Accessories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Sales Executive in Dunstable
✨Tip Number 1
Get to know the company inside out! Research Knightsbridge's product range and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. Focus on how you can engage existing customers and promote products they might not be aware of. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and make you stand out when applying through our website.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Regional Sales Executive in Dunstable
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Sales Executive role. Highlight your outbound telesales experience and any success you've had with customer engagement to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're passionate about working with us at Knightsbridge. Don't forget to mention how you can contribute to our customer satisfaction goals.
Showcase Your Sales Achievements: When detailing your past roles, focus on specific sales achievements. Numbers speak volumes, so if you've exceeded targets or successfully reactivated dormant accounts, let us know! We love seeing results.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Knightsbridge - M L Accessories
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Knightsbridge's product range. Understand the features and benefits of the products you’ll be promoting. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Communication Skills
As a Regional Sales Executive, strong communication is key. Practice articulating your thoughts clearly and engagingly. Consider role-playing common sales scenarios with a friend to refine your approach and ensure you can build rapport easily during the interview.
✨Prepare for Customer Interaction Questions
Expect questions about how you would handle customer interactions, especially regarding upselling and cross-selling. Think of specific examples from your past experience where you successfully reactivated dormant accounts or built strong customer relationships.
✨Demonstrate Resilience and Tenacity
The role requires a proactive attitude, so be ready to discuss times when you faced challenges in sales and how you overcame them. Highlight your persistence and focus on achieving targets, as this will resonate well with the interviewers looking for a driven candidate.
