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- Tasks: Be the face of our service team, managing bookings and customer queries.
- Company: Join Knightsbridge Garage, a dynamic and supportive workplace.
- Benefits: Enjoy a competitive salary, paid overtime, and 21 days holiday plus bank holidays.
- Why this job: Make a real impact in a fast-paced environment while delivering outstanding customer experiences.
- Qualifications: Previous motor trade experience and strong communication skills are essential.
- Other info: Work with a friendly team and enjoy perks like a paid birthday off and staff discounts.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced person to join our busy team at Knightsbridge Garage. This is a full time, customer facing role, suited to someone who thrives in a fast paced environment and takes pride in delivering an outstanding customer experience.
Key responsibilities:
- Act as the main point of contact through the service process.
- Provide clean, professional advice and updates.
- Manage bookings, job progress and handovers.
- Carry out invoice and general admin tasks.
- Liaise closely with the workshop technicians.
- Organise loan cars.
- Handle customer queries.
- Take payments and day to day banking reconciliations.
- Update online service records.
- Order parts.
About you:
- Previous motor trade experience is essential.
- Strong communication and organisational skills.
- Confident, professional and customer focused.
- Able to work well under pressure and manage multiple priorities.
- Have a full UK driving licence.
What we offer:
- Competitive salary with paid overtime.
- Working with a friendly, supportive team.
- Opportunity to play a key role with an established team.
- Company pension, 21 days holiday increasing with service plus bank holidays.
- Paid birthday off.
- Staff discount.
- Uniform provided.
If you think this would be the job for you, we would love to hear from you.
Job Type: Full-time
Pay: £42,000.00-£51,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
Work Location: In person
Senior Service Receptionist/ Motor Trade in Wrexham employer: KNIGHTSBRIDGE GARAGE
Contact Detail:
KNIGHTSBRIDGE GARAGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Receptionist/ Motor Trade in Wrexham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Senior Service Receptionist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer-facing roles and practice your responses. Highlight your previous motor trade experience and how it makes you the perfect fit for delivering outstanding customer service.
✨Tip Number 3
Show off your organisational skills! When you get the chance to meet potential employers, bring along examples of how you've managed bookings and handled multiple priorities in past roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Service Receptionist/ Motor Trade in Wrexham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your motor trade experience and customer service skills. We want to see how you've thrived in fast-paced environments before, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Senior Service Receptionist role. Share your passion for delivering outstanding customer experiences and how you can contribute to our team.
Showcase Your Communication Skills: Since this role involves liaising with customers and technicians, make sure your application reflects your strong communication abilities. Use clear and professional language throughout your written application to demonstrate this.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Knightsbridge Garage!
How to prepare for a job interview at KNIGHTSBRIDGE GARAGE
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge before the interview. Familiarise yourself with common service processes, customer queries, and the latest industry trends. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Senior Service Receptionist, you'll be the face of the garage. Practice articulating your thoughts clearly and confidently. Think about examples from your past experience where you've successfully handled customer queries or managed bookings, and be ready to share those stories.
✨Demonstrate Your Organisational Skills
This role requires juggling multiple tasks at once. Prepare to discuss how you prioritise your workload and manage time effectively. You might even want to bring a few examples of how you've organised similar responsibilities in previous jobs to illustrate your point.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the position and helps you gauge if the company is the right fit for you. Consider asking about team dynamics, the types of vehicles you’ll be working with, or how they measure customer satisfaction.