At a Glance
- Tasks: Be the face of our service team, managing bookings and customer queries.
- Company: Join Knightsbridge Garage, a dynamic and supportive workplace.
- Benefits: Enjoy a competitive salary, paid overtime, and 21 days holiday plus bank holidays.
- Other info: Work with a friendly team and enjoy perks like a paid birthday off and staff discounts.
- Why this job: Make a real impact in a fast-paced environment while delivering outstanding customer experiences.
- Qualifications: Previous motor trade experience and strong communication skills are essential.
The predicted salary is between 36000 - 60000 € per year.
We are looking for an experienced person to join our busy team at Knightsbridge Garage. This is a full time, customer facing role, suited to someone who thrives in a fast paced environment and takes pride in delivering an outstanding customer experience.
Key responsibilities:
- Act as the main point of contact through the service process.
- Provide clean, professional advice and updates.
- Manage bookings, job progress and handovers.
- Carry out invoice and general admin tasks.
- Liaise closely with the workshop technicians.
- Organise loan cars.
- Handle customer queries.
- Take payments and day to day banking reconciliations.
- Update online service records.
- Order parts.
About you:
- Previous motor trade experience is essential.
- Strong communication and organisational skills.
- Confident, professional and customer focused.
- Able to work well under pressure and manage multiple priorities.
- Have a full UK driving licence.
What we offer:
- Competitive salary with paid overtime.
- Working with a friendly, supportive team.
- Opportunity to play a key role with an established team.
- Company pension, 21 days holiday increasing with service plus bank holidays.
- Paid birthday off.
- Staff discount.
- Uniform provided.
If you think this would be the job for you, we would love to hear from you.
Job Type: Full-time
Pay: £42,000.00-£51,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
Work Location: In person
Senior Service Receptionist/ Motor Trade in Highland employer: KNIGHTSBRIDGE GARAGE
Knightsbridge Garage is an exceptional employer that values its employees by fostering a supportive and friendly work environment. With competitive salaries, generous holiday allowances, and opportunities for professional growth, we ensure our team members feel valued and motivated. Located in a vibrant area, our garage offers a dynamic atmosphere where you can thrive while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Service Receptionist/ Motor Trade in Highland
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Senior Service Receptionist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, practice common interview questions, and think about how your previous experience aligns with the responsibilities listed in the job description. Confidence is key, so show them you’re the perfect fit!
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly, and it helps us keep track of all the amazing candidates like you. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Senior Service Receptionist/ Motor Trade in Highland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your motor trade experience and customer service skills. We want to see how you've thrived in fast-paced environments before, so don’t hold back on those examples!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Senior Service Receptionist role. Share your passion for delivering outstanding customer experiences and how you manage multiple priorities.
Show Off Your Communication Skills:Since this role is all about being the main point of contact, make sure your written application reflects your strong communication skills. Keep it clear, professional, and friendly – just like how you’d interact with our customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at KNIGHTSBRIDGE GARAGE
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge before the interview. Familiarise yourself with common service processes, customer queries, and the types of vehicles you might encounter. This will show that you're not just a pretty face but someone who understands the industry.
✨Show Off Your People Skills
Since this role is all about customer interaction, be ready to demonstrate your communication skills. Think of examples where you've successfully handled customer queries or resolved issues. Practising these scenarios can help you articulate your experience confidently during the interview.
✨Stay Organised
The job requires juggling multiple tasks, so highlight your organisational skills. Bring along a planner or a digital device to showcase how you manage bookings and keep track of job progress. This will give the interviewer confidence in your ability to handle the fast-paced environment.
✨Ask Smart Questions
Prepare some insightful questions about the team dynamics, the types of vehicles you'll be working with, or how they measure customer satisfaction. This shows that you're genuinely interested in the role and helps you assess if it's the right fit for you.
