At a Glance
- Tasks: Be the face of our service team, managing bookings and customer queries.
- Company: Join Knightsbridge Garage, a dynamic and supportive workplace.
- Benefits: Enjoy a competitive salary, paid overtime, and a company pension.
- Other info: Work with a friendly team and enjoy perks like a paid birthday off.
- Why this job: Make a real impact in a fast-paced environment while delivering outstanding customer experiences.
- Qualifications: Previous motor trade experience and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced person to join our busy team at Knightsbridge Garage. This is a full time, customer facing role, suited to someone who thrives in a fast paced environment and takes pride in delivering an outstanding customer experience.
Key responsibilities:
- Act as the main point of contact through the service process.
- Provide clean, professional advice and updates.
- Manage bookings, job progress and handovers.
- Carry out invoice and general admin tasks.
- Liaise closely with the workshop technicians.
- Organise loan cars.
- Handle customer queries.
- Take payments and day to day banking reconciliations.
- Update online service records.
- Order parts.
About you:
- Previous motor trade experience is essential.
- Strong communication and organisational skills.
- Confident, professional and customer focused.
- Able to work well under pressure and manage multiple priorities.
- Have a full UK driving licence.
What we offer:
- Competitive salary with paid overtime.
- Working with a friendly, supportive team.
- Opportunity to play a key role with an established team.
- Company pension, 21 days holiday increasing with service plus bank holidays.
- Paid birthday off.
- Staff discount.
- Uniform provided.
If you think this would be the job for you, we would love to hear from you.
Job Type: Full-time
Pay: £42,000.00-£51,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
Work Location: In person
Senior Service Receptionist/ Motor Trade in Hampshire employer: KNIGHTSBRIDGE GARAGE
Contact Detail:
KNIGHTSBRIDGE GARAGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Receptionist/ Motor Trade in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Senior Service Receptionist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, practice common interview questions, and think about how your previous experience aligns with their needs. Show them you’re not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you’re serious about joining our team at Knightsbridge Garage. Let’s get you that dream job!
We think you need these skills to ace Senior Service Receptionist/ Motor Trade in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous motor trade experience and showcases your strong communication and organisational skills. We want to see how you’ve thrived in fast-paced environments before!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Senior Service Receptionist role and how you can deliver an outstanding customer experience. Keep it professional but let your personality show!
Showcase Relevant Skills: In your application, emphasise your ability to manage multiple priorities and work well under pressure. We love candidates who can juggle tasks while keeping a smile on their face!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at KNIGHTSBRIDGE GARAGE
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge before the interview. Familiarise yourself with common service processes, customer queries, and the latest industry trends. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Senior Service Receptionist, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare some examples of how you've successfully handled customer queries or managed bookings in the past. This will highlight your ability to thrive in a fast-paced environment.
✨Demonstrate Your Organisational Skills
Since you'll be juggling multiple tasks, it's important to showcase your organisational abilities. Think of specific instances where you've effectively managed your time or prioritised tasks. Bring this up during the interview to illustrate how you can keep everything running smoothly at Knightsbridge Garage.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team dynamics, company culture, or specific challenges the garage faces. This shows that you're not just interested in the job, but also in how you can contribute to the team's success. Plus, it gives you a chance to assess if this is the right fit for you!