Brand and Communications Administrator

Knights is a listed, UK based legal and professional services business, operating from 32 locations nationwide. For more than a decade, we have done things differently. In 2012, we established our platform as one of the first law firms to transition from a traditional partnership model to a corporate structure. We work with a diverse range of clients, including global brands, FTSE 100 companies, private businesses, and individuals, to deliver professional services with speed, accessibility, and clear communication.

We are now seeking an Administrator to join our central Brand & Communications team. This role supports the foundations from which we deliver all internal and external communications across our 32 offices nationally. It offers an exciting opportunity to contribute to the voice of one of the UK’s leading regional professional services businesses.

Working within the Brand & Communications team, the Brand & Communications Administrator will support all areas of the team – providing administrative support across all systems and supporting the delivery of key projects. You will be part of a collaborative and collegiate team that values clarity, consistency, and creativity in how we communicate – internally with our people and externally with our clients, communities and partners.

Key responsibilities

• Handling requests – Monitoring inbound requests into the team and passing on to the relevant people in the team.
• Content management – Updating content on content management systems to ensure our intranet and website are up-to-date.
• Filing and organising – Maintaining shared drives and digital asset management.
• CRM administration – Updating contact lists and cleaning databases.
• Reporting and records – Supporting the team to reflect the key data behind campaigns and content.
• Agenda-setting – Using tech to prepare agendas, take minutes and, crucially, ensure people know what they need to do next. Supported by the Group Brand & Communications Manager.
• Supplier coordination – Speaking to suppliers and vendors – and providing invoicing and billing information to our Finance team.

What you will bring to the role

• This role is ideally suited to someone who is well-organised, proactive, and confident - someone who takes initiative, thrives in a fast-paced, people-focused environment, and takes pride in their work.
• Communications experience – prior experience in a communications-focused role is preferred, with demonstrable familiarity with content management systems and processes.
• Writing and editing experience – able to support the publication and maintenance of content across formats and platforms to suit internal and external audiences.
• Technology-enabled – confident using digital tools and platforms (including intranets, CMS systems and collaboration platforms) to engage and inform – while never losing sight of the importance of human connection and clarity.
• Attention to detail – strong proofreading and content editing capabilities to ensure accuracy and consistency across all outputs.
• Organised and adaptable – able to manage competing deadlines and projects with a calm, structured and forward-thinking approach.