Quality Advisor - Customer Care in Farnborough, Hampshire

Quality Advisor - Customer Care in Farnborough, Hampshire

Farnborough +1 Full-Time 60000 - 70000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Provide expert advice on income protection and manage client leads.
  • Company: Join a dynamic team at Knight Temple Recruitment.
  • Benefits: Earn up to £70,000 pa with bonuses, plus 25 days holiday and gym membership.
  • Other info: Flexible working hours and a supportive environment for career growth.
  • Why this job: Make a real difference in clients' lives while achieving great earnings.
  • Qualifications: Proven experience in phone-based protection sales and strong performance record.

The predicted salary is between 60000 - 70000 € per year.

The successful candidate will be provided with a mix of leads, including hot key from colleagues who have identified that the client is seeking advice, review leads from their extensive live client base, and fresh web-based leads from the clients own marketing resource.

Proven track record in working within a similar phone-based protection role providing advice across the whole spectrum in particular income protection. Able to provide proof of previous 2 years earnings/performance within a similar role.

Monthly bonus. Based on the performance of the existing team this gives an OTE of between £60-70,000 pa.

Benefits include 25 days holiday p.a., gym membership, pension, and private medical insurance after a qualifying period.

Hours of work are between 9.30 am and 7.00 pm Monday – Thursday, 9 to 5 Friday.

If you feel you meet our client’s requirements and can demonstrate a successful track record in telephone-based protection sales, please forward an up-to-date CV to us in the strictest of confidence.

It is Knight Temple Recruitment’s policy, that we respond to all applications within three working days.

Locations

FarnboroughHampshire

Quality Advisor - Customer Care in Farnborough, Hampshire employer: Knight Temple Recruitment Ltd

As a Quality Advisor in Customer Care, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. With competitive benefits such as 25 days of holiday, gym membership, and private medical insurance, alongside an attractive OTE of £60-70,000 pa, our company fosters a culture of success and collaboration, making it an excellent choice for those seeking a rewarding career in the protection sales sector.

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Contact Detail:

Knight Temple Recruitment Ltd Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Quality Advisor - Customer Care in Farnborough, Hampshire

Tip Number 1

Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your pitch! You’ll want to be able to clearly articulate your experience in phone-based protection roles. Highlight your achievements and how they relate to the job at hand – confidence is key!

Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!

Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance!

We think you need these skills to ace Quality Advisor - Customer Care in Farnborough, Hampshire

Telephone-based Sales
Client Relationship Management
Income Protection Knowledge
Performance Tracking
Lead Generation
Communication Skills
Advisory Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Quality Advisor role. Highlight your experience in phone-based protection sales and any relevant achievements. We want to see how you can bring value to our team!

Showcase Your Earnings:Since we need proof of your previous earnings, be ready to include that in your application. It’s a great way to demonstrate your success in similar roles, so don’t hold back!

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine through without unnecessary fluff.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Knight Temple Recruitment Ltd

Know Your Numbers

Make sure you can confidently discuss your previous earnings and performance metrics. Prepare specific examples that showcase your success in a phone-based protection role, especially in income protection.

Understand the Product

Familiarise yourself with the different types of protection products, particularly income protection. Being able to explain these clearly will show your expertise and help you connect with potential clients during the interview.

Practice Active Listening

During the interview, demonstrate your ability to listen actively. This is crucial in customer care roles. Show that you can understand client needs and respond appropriately, which is key in providing tailored advice.

Show Enthusiasm for the Role

Express genuine interest in the position and the company. Highlight why you want to work in customer care and how you can contribute to the team’s success. A positive attitude can make a big difference!