At a Glance
- Tasks: Manage commercial insurance portfolios and provide top-notch customer service.
- Company: Knight Square Insurance, a trusted broker in the insurance sector.
- Benefits: Free parking, discounted gym membership, work-life balance, and growth opportunities.
- Other info: Inclusive workplace promoting diversity and personal development.
- Why this job: Join a team of industry professionals dedicated to exceptional customer service.
- Qualifications: Experience in insurance and excellent communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Location: New Milton
Hours: 35 hours per week - Monday to Friday
As a Senior Account Executive, you will be responsible for:
- Providing customer centric insurance products for the client's clients
- Ensuring all enquiries dealt with in a professional and timely manner
- Ensuring compliance with FCA requirements
This role reports into the Broking Manager and has no direct reports.
Main Responsibilities
- Day to day management of a portfolio of commercial insurance policies
- Liaising with clients, brokers, and insurers in the administration of contracts of insurance
- Preparing and issuing new business and renewal terms and quotations
- Ownership and handling of consumer and commercial property claims in accordance with FCA requirements and authority levels
- Ensuring stakeholders are regularly engaged and updated with claims information
- Dealing with client queries via multiple channels – e.g. email, telephone, post – in a timely and professional manner
- Provide a superior service to all internal and external customers of Knight Square Insurance Brokers Limited
- Support Knight Square Insurance Brokers Limited strategic and operational goals
Skills and Experience
- Preferably educated to A 'Level standard, but as a minimum 5 'C' grade or grade 4 and above GCSE passes (or equivalent) including English and Maths
- Experience of working within the insurance sector is required, either for an insurance company or broker
- Acturis experience preferred
- Excellent customer service experience
- Experienced in the use of Microsoft applications
- Excellent communication skills, both verbal and written
- Comprehensive knowledge of FCA obligations relevant to insurance provision
- Adaptable and able to work under pressure and to tight timelines
Who are we?
Knight Square Insurance is a highly respected, trusted broker specialising in providing comprehensive insurance cover for property management companies, resident management companies (RMCs) and right to manage companies (RTMCs). We offer a range of products including Directors and Officers Insurance, Buildings and Estates as well as Terrorism Insurance, Engineering Inspection and other insurance for homeowners, landlords and tenants.
Why choose us?
By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first. The benefits of working with us can include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
We're committed to promoting diversity at Knight Square Insurance and recruit on merit. We are an inclusive employer that prides itself in being so diverse.
What's next?
To start your application for this role we will ask you to upload your CV and answer a few questions. Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we'll be in touch to arrange a short telephone interview, and our shortlist of candidates will be invited to attend interviews with the hiring manager.
Senior Account Executive in New Milton employer: Knight Square Insurance Limited
At Knight Square Insurance, we pride ourselves on being an excellent employer by fostering a supportive work culture that prioritises employee well-being and professional growth. Located in New Milton, our team enjoys a range of benefits including free parking, discounted gym memberships, and a true work-life balance, all while working alongside industry professionals dedicated to delivering exceptional customer service. We are committed to diversity and inclusion, ensuring that every employee feels valued and has the opportunity to thrive in their career.
Contact Detail:
Knight Square Insurance Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Executive in New Milton
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance sector and let them know you're on the lookout for a Senior Account Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Knight Square Insurance and understand their products and values. Tailor your responses to show how your experience aligns with their mission of providing top-notch customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Knight Square Insurance.
We think you need these skills to ace Senior Account Executive in New Milton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant insurance sector work to catch our eye!
Be Clear and Concise:When answering application questions, keep your responses clear and to the point. We love straightforward answers that show you understand the role and its responsibilities.
Showcase Your Communication Skills:Since excellent communication is key for this role, use your written application to demonstrate your ability. Make sure your grammar and spelling are spot on – it’s a great way to show us you pay attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate!
How to prepare for a job interview at Knight Square Insurance Limited
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of the insurance sector, especially FCA obligations. Being able to discuss these confidently will show that you're not just familiar with the basics but also understand the nuances of the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond for a client, as this is crucial for a Senior Account Executive role.
✨Practice Your Communication
Since you'll be liaising with clients, brokers, and insurers, practice articulating your thoughts clearly and professionally. Consider doing mock interviews with friends or family to refine your verbal and written communication skills.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to claims handling or client queries. Prepare by thinking through how you would approach these scenarios, demonstrating your problem-solving skills and ability to work under pressure.
