At a Glance
- Tasks: Manage commercial insurance portfolios and provide top-notch customer service.
- Company: Knight Square Insurance, a trusted broker in the insurance sector.
- Benefits: Free parking, discounted gym membership, work-life balance, and growth opportunities.
- Other info: Inclusive workplace promoting diversity and personal development.
- Why this job: Join a team of industry professionals dedicated to exceptional customer service.
- Qualifications: A-levels or equivalent, insurance experience, and excellent communication skills.
The predicted salary is between 30000 - 40000 € per year.
Location: New Milton
Hours: 35 hours per week - Monday to Friday
As a Senior Account Executive, you will be responsible for:
- Providing customer centric insurance products for the client’s clients
- Ensuring all enquiries are dealt with in a professional and timely manner
- Ensuring compliance with FCA requirements
This role reports into the Broking Manager and has no direct reports.
Main Responsibilities:
- Day to day management of a portfolio of commercial insurance policies
- Liaising with clients, brokers, and insurers in the administration of contracts of insurance
- Preparing and issuing new business and renewal terms and quotations
- Ownership and handling of consumer and commercial property claims in accordance with FCA requirements and authority levels
- Ensuring stakeholders are regularly engaged and updated with claims information
- Dealing with client queries via multiple channels – e.g. email, telephone, post – in a timely and professional manner
- Provide a superior service to all internal and external customers of Knight Square Insurance Brokers Limited
- Support Knight Square Insurance Brokers Limited strategic and operational goals
Skills and Experience:
- Preferably educated to A ‘Level standard, but as a minimum 5 ‘C’ grade or grade 4 and above GCSE passes (or equivalent) including English and Maths
- Experience of working within the insurance sector is required, either for an insurance company or broker
- Acturis experience preferred
- Excellent customer service experience
- Experienced in the use of Microsoft applications
- Excellent communication skills, both verbal and written
- Comprehensive knowledge of FCA obligations relevant to insurance provision
- Adaptable and able to work under pressure and to tight timelines
What’s next? To start your application for this role we will ask you to upload your CV and answer a few questions. Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview, and our shortlist of candidates will be invited to attend interviews with the hiring manager.
Locations
Senior Account Executive in Hampshire, New Milton employer: Knight Square Insurance Limited
At Knight Square Insurance, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in New Milton, our team enjoys a range of benefits including free parking, discounted gym memberships, and a commitment to work-life balance, all while working alongside industry professionals dedicated to delivering exceptional customer service. Join us to be part of a diverse and inclusive environment where your contributions are valued and opportunities for advancement are abundant.
Contact Detail:
Knight Square Insurance Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Executive in Hampshire, New Milton
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance sector, especially those who might know someone at Knight Square. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching common questions for Senior Account Executives. Think about how your experience aligns with the role and be ready to share specific examples of your customer service skills and compliance knowledge.
✨Tip Number 3
Showcase your personality! During interviews, let your passion for providing excellent customer service shine through. Remember, they’re looking for someone who fits into their team culture as much as they are for skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Knight Square Insurance.
We think you need these skills to ace Senior Account Executive in Hampshire, New Milton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant insurance sector roles to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Senior Account Executive role. Share specific examples of how you've provided excellent service and managed client relationships in the past.
Be Professional and Polished:Ensure your application is free from typos and grammatical errors. A well-presented application shows us that you pay attention to detail, which is crucial in our industry.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Knight Square Insurance Limited
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of the insurance sector, especially FCA obligations. Being able to discuss compliance and how it impacts customer service will show that you're not just familiar with the basics but also understand the nuances of the industry.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you went above and beyond for a client, as this will resonate well with the hiring team who values superior service.
✨Practice Your Communication
Since communication is key in this role, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with a friend or family member to get comfortable discussing your experience and answering questions confidently.
✨Engage with the Company’s Values
Familiarise yourself with Knight Square Insurance's mission and values. During the interview, reference how your personal values align with theirs, especially regarding diversity and customer-centric service. This shows that you’re not just looking for any job, but that you genuinely want to be part of their team.
