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- Tasks: Build relationships with customers and exceed sales targets in a technical environment.
- Company: Join Knight Optical, a leader in the optical industry with a focus on innovation.
- Benefits: Enjoy 23 days holiday, private healthcare, and an uncapped bonus scheme.
- Why this job: Make a real impact by helping customers find the right solutions in tech.
- Qualifications: Sales or customer service experience in a technical field is preferred.
- Other info: Dynamic role with opportunities for growth and development in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
The Technical Sales Account Manager builds and maintains relationships with existing customers through regular communication and excellent customer service. Tasks include meeting and exceeding sales targets, increasing their knowledge of the customer industry and sector, ensuring the highest levels of customer care, always providing technical knowledge and professional advice. Growing Knight Optical’s customers spend through new business practices and sector orientated research.
Responsibilities:
- Receive and act upon technical and pricing enquiries received by phone and email and via website.
- Consult with customers and Knight Optical technical staff to ensure the appropriate product is sourced and quoted for.
- Consult with suppliers and Knight Optical technical staff to provide the customer with an appropriate quotation.
- Routinely follow up live quotations with customers.
- Keep regular contact with key accounts to ensure continuity and growth of business and service.
- Establish and maintain contact with new customers with a view to increased business growth.
- Research new opportunities for Knight Optical to gain sector growth and new business sales.
- Keep customers informed of the status of outstanding orders.
- Inform customers of delivery shipment as orders become ready.
- Follow up recent orders to ensure customer satisfaction and ascertain future orders.
- Follow up customer visits to the website.
- Monitor personal order pipeline and report to line manager weekly.
Salary: DOE
Location: Knight Optical (UK) Ltd, Roebuck Business Park, Harrietsham, Kent, ME17 1AB
Hours of work: Monday – Thursday 08.30am – 5.00pm; Friday 08.30am- 3.00pm
Benefits:
- 23 days of starting holiday plus bank holidays
- Company pension scheme
- Company sickness pay
- Uncapped bonus scheme
- Private healthcare through BUPA
Key Performance Indicators:
- Order intake
- New business achieved
- Call / activity levels
- Sales opportunity levels
- Quotation levels
Relevant Qualifications:
- Sales experience and/or customer service experience within a technical industry.
- Degree in science or technical discipline an advantage.
- Keen interest in science and technology.
- Willing team member.
Key Skills Required:
- Knowledge of Word and Excel.
- Excellent communication skills.
- Excellent, friendly telephone manner.
- Good organisation skills.
- Good sales skills.
- Good attention to detail.
- SAP (training given but previous experience an advantage).
Technical Sales Account Manager- UK in Harrietsham employer: Knight Optical
Contact Detail:
Knight Optical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Account Manager- UK in Harrietsham
✨Tip Number 1
Get to know the company inside out! Research Knight Optical, their products, and their customer base. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you’d explain your experience and skills in a way that aligns with the Technical Sales Account Manager role. Keep it concise and relevant, so you grab their attention straight away.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it shows you’re genuinely interested in the company!
✨Tip Number 4
Don’t forget to follow up! After any interviews or conversations, shoot a quick thank-you email. It’s a great way to remind them of your enthusiasm and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Technical Sales Account Manager- UK in Harrietsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical Sales Account Manager. Highlight your sales experience and any technical knowledge you have, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Don't forget to mention your interest in science and technology!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear, concise language and a friendly tone to demonstrate your ability to connect with customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Knight Optical
✨Know Your Products Inside Out
As a Technical Sales Account Manager, you'll need to demonstrate a solid understanding of the products you'll be selling. Make sure you research Knight Optical's offerings thoroughly and be prepared to discuss how they meet customer needs. This will show your technical knowledge and help you build credibility with the interviewers.
✨Showcase Your Customer Service Skills
Since this role involves maintaining relationships with existing customers, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet a customer's needs or resolve an issue. This will highlight your commitment to customer care.
✨Prepare for Technical Questions
Expect some technical questions during your interview. Brush up on relevant industry knowledge and be ready to explain complex concepts in simple terms. This will not only demonstrate your expertise but also your ability to communicate effectively with clients who may not have a technical background.
✨Follow Up with Enthusiasm
After the interview, don't forget to send a follow-up email thanking the interviewers for their time. Express your enthusiasm for the role and reiterate why you believe you're a great fit. This small gesture can leave a lasting impression and show your proactive nature.
