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For Companies At a Glance
- Tasks: Manage and optimise websites, ensuring a top-notch user experience.
- Company: Knight Frank is a leading global real estate consultancy with over 27,000 people worldwide.
- Benefits: Enjoy a competitive salary and the chance to work in a collaborative environment.
- Why this job: Join a diverse team focused on innovation and making a positive impact in real estate.
- Qualifications: Experience with CMS platforms, data analysis, and a passion for digital content is essential.
- Other info: This is a 12-month fixed-term contract role based in London.
The predicted salary is between 36000 - 60000 £ per year.
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together.
About The Role
Knight Frank is looking to hire a Website Manager on a 12 Month FTC to effectively manage and optimise our websites, through collaboration, effective content management and data-driven improvements.
Role
Knight Frank is seeking a Website Manager to enhance the performance and user experience of our global websites. You will collaborate across teams to optimise content, improve user journeys, and ensure high digital standards. A passion for digital, strong CMS knowledge, and a proactive, collaborative mindset are key to delivering a premium, client-first experience.
Responsibilities
- Accountable for the day-to-day management and optimisation of content on knightfrank.co.uk and knightfrank.com on Optimizely and Yext.
- Ensure all pages and updates are delivered in line with UX page recipes, brand guidelines, and digital best practices.
- Collaborate with UX/UI and Content teams to maintain a consistent, user-focused digital experience.
- Collaborate with the Analytics team to continuously monitor and optimise website performance.
- Work with stakeholders to understand digital content needs and gather high-level requirements for new pages and features.
- Support the management of legacy platforms, while assisting in transitions to newer systems.
- Participate in bug triage sessions, supporting prioritisation and resolution of issues while keeping relevant teams informed.
- Provide guidance, documentation, and day-to-day support for CMS users across the business.
- Identify opportunities for testing, optimisation, and improved use of content components across key customer journeys.
- Act as a key liaison between business teams and the Digital function, ensuring stakeholder requirements are clearly understood and executed.
Key Experience Required
- Managing website content within enterprise-level CMS platforms, ideally Optimizely.
- Collaborating across digital, UX/UI, content, product and/or software teams to deliver high-quality digital experiences.
- Using data to inform decisions — with a strong understanding of tools such as Google Analytics and Google Search Console.
- Supporting and guiding stakeholders through web content creation, optimisation, and platform best practice.
- Championing SEO, accessibility, and brand consistency in all aspects of web delivery.
- Identifying opportunities for digital improvement, optimisation, and user-journey enhancement.
- Managing multiple workstreams simultaneously, including content updates, stakeholder requests, and platform support.
Competitive salary.
Website Manager - 12 Month FTC employer: Knight Frank
Contact Detail:
Knight Frank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Website Manager - 12 Month FTC
✨Tip Number 1
Familiarise yourself with the specific CMS platforms mentioned in the job description, particularly Optimizely. Having hands-on experience or even completing online tutorials can give you a significant edge during discussions.
✨Tip Number 2
Showcase your understanding of user experience (UX) principles by preparing examples of how you've previously improved website performance or user journeys. This will demonstrate your proactive mindset and ability to collaborate effectively.
✨Tip Number 3
Network with current or former employees of Knight Frank on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Stay updated on the latest trends in digital marketing and SEO. Being able to discuss recent developments or tools in these areas during your interview can highlight your passion for digital and your commitment to continuous improvement.
We think you need these skills to ace Website Manager - 12 Month FTC
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Website Manager position. Tailor your application to highlight relevant experience in managing website content and collaborating with various teams.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with enterprise-level CMS platforms, particularly Optimizely. Mention any specific projects where you've improved user journeys or optimised website performance.
Showcase Your Skills: Demonstrate your knowledge of digital best practices, SEO, and analytics tools like Google Analytics. Provide examples of how you've used data to inform decisions and improve web content.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for digital management and your collaborative mindset. Use this opportunity to explain why you're a great fit for Knight Frank and how you can contribute to their goals.
How to prepare for a job interview at Knight Frank
✨Show Your Passion for Digital
Make sure to express your enthusiasm for digital platforms and content management during the interview. Knight Frank is looking for someone who is not just skilled but also genuinely passionate about enhancing user experiences online.
✨Demonstrate Collaborative Skills
Highlight your experience working with cross-functional teams, especially in UX/UI and content creation. Knight Frank values collaboration, so be ready to share examples of how you've successfully worked with others to achieve common goals.
✨Be Data-Driven
Prepare to discuss how you use data to inform your decisions. Familiarise yourself with tools like Google Analytics and Google Search Console, as being able to demonstrate your analytical skills will show that you can optimise website performance effectively.
✨Understand Their Brand and Values
Research Knight Frank's brand guidelines and core values before the interview. Being able to articulate how your personal values align with theirs, particularly around client centricity and inclusivity, will help you stand out as a candidate who fits well within their culture.
