At a Glance
- Tasks: Design and implement scalable CRM solutions, focusing on Dynamics 365 and API integrations.
- Company: Join Knight Frank, a leading real estate consultancy with over 128 years of experience.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a collaborative team that values innovation and client-centric solutions.
- Qualifications: 5+ years as a Solutions Architect with CRM systems; Dynamics 365 experience preferred.
- Other info: This is a full-time role based in London, with a focus on cutting-edge technology.
The predicted salary is between 36000 - 60000 £ per year.
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together.
About The Role
Knight Frank is looking to hire a Solutions Architect to join our Chief Technology Office in designing and delivering CRM solutions.
Role
The candidate will be tasked with designing and implementing scalable, high-performance systems, with a primary focus on Dynamics 365 but knowledge of other platforms (like Salesforce) would be desirable. The ideal candidate should also possess a comprehensive background in designing and implementing scalable, loosely coupled architectural solutions that support flexibility, maintainability, and rapid evolution of systems. This includes a deep understanding of modular design principles, service-oriented and microservices architectures, and the ability to decouple system components to reduce interdependencies and improve fault tolerance.
Responsibilities
- Architectural Design: Lead on the architecture and design of CRM solutions that align with business goals and strategic objectives.
- Architectural Alignment: Ensure alignment with KF architecture and IT standards, principles and patterns and best practices, or highlighting where this is not the case.
- API Integration: Integrate external APIs and other data sources to bring near real-time data and updates into the system.
- Data: Provide expertise in data modelling, data management and data migration approaches on the CRM platform(s) for local and global CRM rollouts.
- 3rd Party solutions: Assessment and recommendations on 3rd party solutions, ensuring these can be seamlessly integrated into the CRM platforms where required.
- Estimation: Assist in the estimation, planning and production of implementation plans and roadmaps for CRM deliveries.
- Security: Ensure the security, privacy, and integrity of all data across the system.
- Documentation: Create comprehensive technical documentation to support the system's design, implementation, and integration processes (e.g. C4 modelling, document as code with Mermaid/PlantUML).
- Technical Risk: Identification and management of technical risk for CRM implementations.
- Future Proofing: Stay up-to-date with the latest CRM technologies and trends.
Key Experience Required
- 5+ years of experience as a Solutions Architect, working with CRM systems.
- Microsoft Dynamics 365 experience is desirable, but knowledge of other platforms can be considered.
- Expertise in integrating REST APIs, GraphQL and messaging systems.
- Experience with Azure cloud infrastructure with a focus on cloud-native design patterns.
- Ability to design systems for real-time intelligence linking various data sources to provide actionable insights.
- Ability to collaborate with cross-functional teams and communicate complex technical details to both technical and non-technical stakeholders.
Competitive salary.
Solution Architect - Solutions Architect - Dynamics CRM employer: Knight Frank
Contact Detail:
Knight Frank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect - Solutions Architect - Dynamics CRM
✨Tip Number 1
Familiarise yourself with Dynamics 365 and other CRM platforms like Salesforce. Understanding the nuances of these systems will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees of Knight Frank on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer during your interview.
✨Tip Number 3
Stay updated on the latest trends in CRM technologies and architectural design principles. Being able to discuss recent developments or innovations in the field can set you apart as a knowledgeable candidate.
✨Tip Number 4
Prepare to discuss your experience with API integrations and data management in detail. Be ready to share specific examples of how you've successfully implemented these in past projects, as this is crucial for the Solutions Architect role.
We think you need these skills to ace Solution Architect - Solutions Architect - Dynamics CRM
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Solutions Architect position. Tailor your application to highlight relevant experience in Dynamics 365 and other CRM platforms.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with architectural design, API integration, and data management. Use specific examples that demonstrate your ability to deliver scalable and high-performance systems.
Showcase Technical Skills: Make sure to include your technical skills related to CRM systems, particularly Microsoft Dynamics 365, Azure cloud infrastructure, and your expertise in integrating REST APIs and GraphQL. This will help you stand out as a strong candidate.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your understanding of Knight Frank's values and mission. Explain how your skills can contribute to their goals and enhance client relationships.
How to prepare for a job interview at Knight Frank
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Solutions Architect at Knight Frank. Familiarise yourself with Dynamics 365 and other CRM platforms, as well as the architectural principles mentioned in the job description.
✨Showcase Your Experience
Prepare to discuss your previous experience in designing and implementing scalable systems. Be ready to provide specific examples of how you've integrated APIs and managed data migration, as these are key aspects of the role.
✨Communicate Clearly
During the interview, practice explaining complex technical concepts in simple terms. This will demonstrate your ability to communicate effectively with both technical and non-technical stakeholders, which is crucial for this position.
✨Ask Insightful Questions
Prepare thoughtful questions about Knight Frank's current projects and future goals. This shows your genuine interest in the company and helps you assess if their values align with yours, especially regarding client centricity and innovation.