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- Tasks: Support the Super Prime Lettings team with admin and secretarial tasks.
- Company: Join Knight Frank, a leading real estate consultancy with over 128 years of experience.
- Benefits: Enjoy a competitive salary and the chance to work in a collaborative environment.
- Why this job: Be part of a diverse team that values your input and fosters innovation.
- Qualifications: 3+ years of secretarial or PA experience; strong Excel and communication skills required.
- Other info: This role is based in Esher, UK, and offers opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Who are we
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network. At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.
Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals. A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve.
Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated. In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together.
About The Role
Knight Frank is looking to hire an Operations Coordinator to join our Super Prime Lettings department, to cover South West London and the Home Counties.
Role:
The Super Prime lettings team is looking to recruit an Operations Coordinator to assist with all administrative and secretarial support for the team. We are looking for a dedicated individual with a high attention to detail, a passion for property and excellent communication and Microsoft Office skills. They must be capable of corresponding with high-net-worth individuals confidently and with total discretion. The ideal candidate for this role will have experience within a similar secretarial role.
Responsibilities:
- Always act as an ambassador for the team and carry all assistant duties in a discreet, diplomatic and efficient manner
- Liaise with London offices and lettings managers and other internal departments as required on a day-to-day basis
- Maintaining accurate department figures using excel and taking an active role in ensuring Power BI stats are maintained and correct
- Ensuring property records are updated and maintained
- Assisting the department with day-to-day tasks such as arranging viewing tours and assisting clients with current tenancy queries which may arise
- Liaison with marketing to update website and produce high quality brochures, dotmailers and reverse canvassing
- Preparation of PowerPoint presentations and pitch documents
- Preparation of MBO papers biannually
- General team/office management including paying supplier invoices, coordinating team holidays and submitting expenses
- Being confident and proactive in overseeing and keeping track of CDD and AML cases from start to finish for counterparty and landlord ensuring high levels of service and speed of response
- Creating requirements for applicants, tenancies & property activities on hub
- Being confident and knowledgeable regarding our Terms of Business and proactively managing and communicating with clients to onboard them
- Instructing & launching properties online to KF website, Rightmove & OnTheMarket
- Responsible for managing and maintaining listings on web portals, such as premium listings/feature properties as well as photo rotations
- Creating reservation fee invoices
- Responsible for monthly reporting for RTR and EPC on all Super Prime stock
Key Experience Required:
- 3+ years Secretarial/PA experience
- Approachable, resilient, and patient with a strong focus on problem-solving
- Proficient in English grammar and spelling
- Excellent knowledge of Excel and other MS packages
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Operations Coordinator | Super Prime Lettings employer: Knight Frank
Contact Detail:
Knight Frank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Coordinator | Super Prime Lettings
✨Tip Number 1
Familiarise yourself with the real estate market, especially in South West London and the Home Counties. Understanding local trends and property values will help you engage confidently with high-net-worth clients.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly Excel and PowerPoint. Being proficient in these tools is crucial for maintaining accurate records and preparing presentations that impress.
✨Tip Number 3
Practice your communication skills, focusing on professionalism and discretion. Since you'll be liaising with high-profile clients, being articulate and respectful is key to making a good impression.
✨Tip Number 4
Network within the real estate community. Attend local events or join online forums to connect with professionals in the field. This can provide valuable insights and potentially lead to referrals.
We think you need these skills to ace Operations Coordinator | Super Prime Lettings
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in secretarial or administrative roles. Emphasise your attention to detail and proficiency in Microsoft Office, as these are key requirements for the Operations Coordinator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property and your ability to communicate effectively with high-net-worth individuals. Mention specific examples of how you've successfully managed similar responsibilities in past roles.
Highlight Relevant Skills: In your application, clearly outline your skills in Excel and PowerPoint, as well as your experience with maintaining accurate records and managing client communications. This will demonstrate your capability to handle the tasks outlined in the job description.
Showcase Your Problem-Solving Abilities: Provide examples in your application of how you've approached challenges in previous roles. Highlight your resilience and patience, as these traits are important for the Operations Coordinator role at Knight Frank.
How to prepare for a job interview at Knight Frank
✨Showcase Your Attention to Detail
As an Operations Coordinator, attention to detail is crucial. Be prepared to discuss specific examples from your past roles where your meticulous nature made a difference, whether in managing data or coordinating tasks.
✨Demonstrate Your Communication Skills
You'll be liaising with high-net-worth individuals, so it's essential to convey confidence and professionalism. Practice articulating your thoughts clearly and consider how you can showcase your ability to communicate effectively during the interview.
✨Familiarise Yourself with Relevant Software
Since the role requires proficiency in Microsoft Office, especially Excel, brush up on your skills. Be ready to discuss how you've used these tools in previous positions, particularly in maintaining accurate records or preparing presentations.
✨Understand the Company Culture
Knight Frank values collaboration and innovation. Research their approach to client service and team dynamics, and think about how your personal values align with theirs. This will help you demonstrate that you're a good fit for their culture.
