Operations Coordinator | Hampstead
Operations Coordinator | Hampstead

Operations Coordinator | Hampstead

Hampstead Full-Time 28000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist with front of house duties and support sales teams in a dynamic London office.
  • Company: Join Knight Frank, a leading real estate consultancy with over 128 years of experience.
  • Benefits: Enjoy a competitive salary and the chance to work in a collaborative, inclusive environment.
  • Why this job: Be part of a team that values your input and celebrates innovation in real estate.
  • Qualifications: No prior experience required; just bring your organisational skills and positive attitude.
  • Other info: This is an entry-level full-time role perfect for high school and college students.

The predicted salary is between 28000 - 35000 £ per year.

Business Support Coordinator – London Sales

Join to apply for the Business Support Coordinator – London Sales role at Knight Frank

Business Support Coordinator – London Sales

Join to apply for the Business Support Coordinator – London Sales role at Knight Frank

Who Are We

At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world\’s leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.

Who Are We

At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world\’s leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.

At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.

A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.

In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.

About The Role

Knight Frank is looking to hire a Business Support Coordinator to join our London Sales department.

Why Knight Frank?

Role

The London Residential Sales division are looking to recruit a Business Support Coordinator to assist with front of house duties and support the sales teams across the London office network. You will report into the lead of the Operations team, with day-to-day input from the Sales Office Heads.

Responsibilities

  • Greet and assist customers, offering refreshments and handling enquiries.
  • Answer calls for sales and lettings, taking messages and providing support.
  • Manage and label property keys, ensuring proper organisation.
  • Maintain a tidy office and reception area, preparing the boardroom for meetings.
  • Support marketing efforts by creating mailers, brochures, window cards, and pitching materials.
  • Arrange and upload EPCs, photos, and floorplans while updating property listings.
  • Provide property information for regional publications and marketing campaigns, ensuring GDPR compliance.
  • Assist with property listings by creating records, ordering land registry checks, and registering new instructions.
  • Generate sales invoices, template letters, and forms while ensuring adherence to best practices.
  • Support client due diligence, anti-money laundering processes, and correct naming conventions for property files.
  • Assist with tenancy administration, KYC checks, and compliance audits.
  • Prepare office reports and meeting documents, ensuring accurate data and adherence to best practice standards.

Key Experience Required

  • Prior experience in a business support, administration or front of house role (preferred but not required).
  • Flexibility, adaptability and a co-operative attitude.
  • Excellent organisational skills and diary management.
  • Excellent standard of English grammar and spelling.

Competitive salary

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

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Operations Coordinator | Hampstead employer: Knight Frank

At Knight Frank, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. As a Business Support Coordinator in Hampstead, you will benefit from a competitive salary, opportunities for professional growth, and the chance to contribute to meaningful projects within one of the world's leading real estate consultancies. Join us to be part of a team that values innovation, respects diverse opinions, and is dedicated to enhancing the lives and environments of our clients.
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Contact Detail:

Knight Frank Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Coordinator | Hampstead

✨Tip Number 1

Familiarise yourself with Knight Frank's values and mission. Understanding their commitment to client relationships and community impact will help you align your responses during interviews, showcasing how you can contribute to their goals.

✨Tip Number 2

Network with current or former employees of Knight Frank. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations for the Business Support Coordinator role.

✨Tip Number 3

Prepare to discuss your organisational skills and adaptability in detail. Since the role involves managing multiple tasks, having specific examples ready will demonstrate your capability to handle the responsibilities effectively.

✨Tip Number 4

Showcase your enthusiasm for the real estate industry. Research recent trends and developments in the market, as this knowledge can set you apart and show your genuine interest in the field during discussions.

We think you need these skills to ace Operations Coordinator | Hampstead

Customer Service Skills
Excellent Communication Skills
Organisational Skills
Diary Management
Attention to Detail
Flexibility and Adaptability
Proficiency in Microsoft Office Suite
Basic Marketing Skills
Knowledge of GDPR Compliance
Ability to Handle Enquiries
Time Management Skills
Team Collaboration
Problem-Solving Skills
Front of House Experience

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Business Support Coordinator position. Tailor your application to highlight relevant skills and experiences that align with these expectations.

Craft a Strong CV: Ensure your CV is well-structured and clearly outlines your previous experience in business support or administration roles. Use bullet points for easy readability and focus on achievements that demonstrate your organisational skills and adaptability.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Knight Frank that resonate with you, such as their commitment to client relationships and inclusivity. Make sure to connect your skills to the responsibilities listed in the job description.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Business Support Coordinator role.

How to prepare for a job interview at Knight Frank

✨Understand the Company Culture

Before your interview, take some time to research Knight Frank's values and culture. They emphasise partnership, integrity, and client-centricity, so be prepared to discuss how your own values align with theirs.

✨Showcase Your Organisational Skills

As a Business Support Coordinator, you'll need excellent organisational skills. Be ready to provide examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.

✨Prepare for Client Interaction Scenarios

Since the role involves greeting customers and handling enquiries, think of scenarios where you've provided exceptional customer service. Practice articulating these experiences clearly during the interview.

✨Demonstrate Flexibility and Adaptability

The job requires a co-operative attitude and adaptability. Prepare to discuss situations where you've had to adjust quickly to changes or unexpected challenges in a work environment.

Operations Coordinator | Hampstead
Knight Frank
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  • Operations Coordinator | Hampstead

    Hampstead
    Full-Time
    28000 - 35000 £ / year (est.)

    Application deadline: 2027-08-27

  • K

    Knight Frank

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