HMO & Licence Consultant

Who Are We Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number OC305934. Headquartered in London, UK, Knight Frank is one of the world\’s leading independent real estate consultancies. We work responsibly in partnership to enhance people\’s lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network. A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.

About The Role

We are looking for a dedicated Licence & HMO Consultant to oversee licensing compliance across both managed and non-managed residential portfolios. This role will ensure that all licensing obligations are met, and will require monitoring specific licence conditions, coordinating with property managers, and escalating non-compliance risks.

Responsibilities

• Identify properties requiring HMO or selective licences based on tenancy type and council designation.
• Review all incoming licences (managed and non-managed):
  • Confirm Knight Frank is not incorrectly listed as managing agent.
  • Verify occupancy limits and permitted use.
• Maintain a centralised licensing tracker with key dates, conditions, and council correspondence.
• Notify the relevant local authority when Knight Frank ceases to act as managing agent on a licensed property.
• Review licence conditions and flag specific requirements (e.g., fire safety upgrades, waste management plans, amenity standards).
• Assign and monitor completion of actions by property managers within defined timeframes.
• Escalate overdue or non-compliant items to senior management.
• Act as the primary contact for local authority licensing teams.
• Manage inbound communications via the licensing mailbox and coordinate responses.
• Attend council briefings or forums relevant to licensing and HMOs.
• Work closely with Front Offices, Property Managers, Lettings Operations, and Compliance to ensure licensing obligations are met.
• Provide guidance and clarification on licensing rules and council expectations.
• Support onboarding and training for new staff on licensing workflows.
• Produce monthly reports on licensing status, outstanding actions, and risk exposure.
• Flag high-risk properties and recommend mitigation strategies.
• Contribute to internal audits and policy reviews related to HMO and selective licensing.

Skills & Qualifications

• Strong understanding of HMO and selective licensing legislation across London and the Home Counties.
• Experience in property management, housing compliance, or local authority liaison.
• Exceptional attention to detail and time management skills.
• Excellent organisational and communication skills.
• Ability to interpret licence conditions and translate them into actionable tasks.
• Propertymark qualification preferred.
• HMO-specific training or council-led certification desirable.

Key Information

• Working hours: Monday – Friday, 9am-6pm.
• Primary office location: 55 Baker Street, London.
• Contract type: Permanent.
• Eligible for dynamic working: Yes.
• Competitive salary.
• Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.