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- Tasks: Support sales teams with front of house duties and customer interactions.
- Company: Join Knight Frank, a leading real estate consultancy with over 128 years of experience.
- Benefits: Enjoy a competitive salary and the chance to work in a dynamic, inclusive environment.
- Why this job: Be part of a collaborative team that values your input and fosters personal growth.
- Qualifications: No prior experience required; just bring your organisational skills and positive attitude.
- Other info: This is an entry-level, full-time position based in London.
The predicted salary is between 28000 - 35000 £ per year.
Business Support Coordinator – London Sales
Join to apply for the Business Support Coordinator – London Sales role at Knight Frank
Business Support Coordinator – London Sales
Join to apply for the Business Support Coordinator – London Sales role at Knight Frank
Who Are We
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world\’s leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
Who Are We
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world\’s leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.
About The Role
Knight Frank is looking to hire a Business Support Coordinator to join our London Sales department.
Why Knight Frank?
Role
The London Residential Sales division are looking to recruit a Business Support Coordinator to assist with front of house duties and support the sales teams across the London office network. You will report into the lead of the Operations team, with day-to-day input from the Sales Office Heads.
Responsibilities
- Greet and assist customers, offering refreshments and handling enquiries.
- Answer calls for sales and lettings, taking messages and providing support.
- Manage and label property keys, ensuring proper organisation.
- Maintain a tidy office and reception area, preparing the boardroom for meetings.
- Support marketing efforts by creating mailers, brochures, window cards, and pitching materials.
- Arrange and upload EPCs, photos, and floorplans while updating property listings.
- Provide property information for regional publications and marketing campaigns, ensuring GDPR compliance.
- Assist with property listings by creating records, ordering land registry checks, and registering new instructions.
- Generate sales invoices, template letters, and forms while ensuring adherence to best practices.
- Support client due diligence, anti-money laundering processes, and correct naming conventions for property files.
- Assist with tenancy administration, KYC checks, and compliance audits.
- Prepare office reports and meeting documents, ensuring accurate data and adherence to best practice standards.
Key Experience Required
- Prior experience in a business support, administration or front of house role (preferred but not required).
- Flexibility, adaptability and a co-operative attitude.
- Excellent organisational skills and diary management.
- Excellent standard of English grammar and spelling.
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
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Business Support Coordinator - London Sales employer: Knight Frank
Contact Detail:
Knight Frank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Coordinator - London Sales
✨Tip Number 1
Familiarise yourself with Knight Frank's values and mission. Understanding their commitment to client-centricity and inclusivity will help you align your responses during interviews, showcasing how you can contribute to their culture.
✨Tip Number 2
Network with current or former employees of Knight Frank. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company and its work environment, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your organisational skills and adaptability in detail. Given the role's emphasis on supporting various teams and managing multiple tasks, having specific examples ready will demonstrate your capability to thrive in a dynamic environment.
✨Tip Number 4
Showcase your understanding of GDPR compliance and property management processes. Being knowledgeable about these areas will not only set you apart but also highlight your readiness to handle the responsibilities outlined in the job description.
We think you need these skills to ace Business Support Coordinator - London Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business support or administration roles. Emphasise skills like organisation, communication, and adaptability, which are crucial for the Business Support Coordinator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description and explain how your background aligns with Knight Frank's values and mission.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as excellent English grammar, diary management, and customer service abilities. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Knight Frank
✨Understand the Company Culture
Before your interview, take some time to research Knight Frank's values and culture. They emphasise collaboration, inclusivity, and client-centricity, so be prepared to discuss how your own values align with theirs.
✨Showcase Your Organisational Skills
As a Business Support Coordinator, you'll need excellent organisational skills. Be ready to provide examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Prepare for Client Interaction Scenarios
Since the role involves greeting customers and handling enquiries, think of scenarios where you've provided excellent customer service. Prepare to share these experiences to demonstrate your ability to handle client interactions effectively.
✨Highlight Your Attention to Detail
The job requires maintaining accurate records and ensuring compliance with best practices. Be prepared to discuss how you ensure accuracy in your work and any systems you use to keep track of important details.
