At a Glance
- Tasks: Manage residential properties, ensuring high standards and tenant satisfaction.
- Company: Dynamic property management firm located in the heart of London.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Monday to Friday role with a focus on teamwork and mentorship.
- Why this job: Join a vibrant team and make a real difference in people's living experiences.
- Qualifications: Experience in property management and a Propertymark Level 3 qualification.
The predicted salary is between 45000 - 55000 £ per year.
Position: Senior Property Manager – Residential Lettings, based at 55 Baker Street, London.
Key Responsibilities
- Carry out pre-tenancy works for the property portfolio, ensuring properties are presented to a high standard for incoming tenants.
- Review check-in reports and resolve any identified issues to ensure tenant satisfaction and compliance.
- Conduct regular property visits, document findings, and take appropriate follow-up action.
- Coordinate and oversee complex routine and reactive maintenance works.
- Process and manage contractor and supplier invoices, ensuring accuracy and appropriate funding.
- Maintain accurate and up-to-date records on the CRM, including property details, landlord instructions, and tenancy agreements.
- Organise and archive documentation (invoices, reports, emails, etc.) to ensure compliance and easy retrieval.
- Build and maintain strong relationships with landlords and tenants, acting as a key point of contact.
- Review check-out reports, agree deductions with landlords, and negotiate with tenants where required.
- Complete end-of-tenancy processes and ensure all records are updated on the CRM.
- Manage TDS claims and maintain accurate TDS records.
- Clearly communicate landlord and tenant obligations, ensuring compliance from all parties.
- Oversee EICR remedial works and act on findings from PAT and Gas Safety inspections.
- Handle complex property and lease management queries.
- Provide guidance, mentoring, and support to junior team members.
- Ensure full compliance with all relevant legislation, regulations, and company standards.
Skills & Qualifications
- Extensive experience in property management or a related field.
- Propertymark Level 3 (ARLA) qualification is essential.
- Strong knowledge of property management regulations and compliance requirements.
- Proven ability to manage complex maintenance issues and coordinate with contractors and suppliers.
- Self-motivated, with the ability to work independently and manage a varied workload.
- Team-oriented, with a willingness to support and mentor colleagues.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Effective negotiation and problem-solving abilities.
- Knowledge of accounts/bookkeeping and experience managing expenditure on behalf of clients.
Key Information
- Working hours: Monday to Friday, 9:00am – 6:00pm
- Location: 55 Baker Street, London
- Contract type: Permanent
- Dynamic working: Eligible
- Competitive salary
Senior Property Manager employer: Knight Frank Services Company Limited
Knight Frank is an exceptional employer, offering a dynamic work environment in the heart of London where you can thrive as a Senior Lettings Negotiator. With a strong emphasis on professional development and a client-focused culture, employees are encouraged to build meaningful relationships while enjoying the benefits of working for a leading independent real estate consultancy. The Belsize Park office fosters collaboration and innovation, making it an ideal place for those looking to advance their careers in a vibrant city.
Contact Details:
Knight Frank Services Company Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Manager
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Knight Frank Services Company Limited.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Knight Frank Services Company Limited? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Knight Frank Services Company Limited's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Senior Property Manager
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Senior Property Manager role at Knight Frank Services Company Limited, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Knight Frank Services Company Limited
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Knight Frank Services Company Limited operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Knight Frank Services Company Limited. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Knight Frank Services Company Limited.
