At a Glance
- Tasks: Manage residential properties, ensuring high standards and tenant satisfaction.
- Company: Dynamic property management firm located in the heart of London.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Monday to Friday role with a focus on teamwork and mentorship.
- Why this job: Join a vibrant team and make a real difference in people's living experiences.
- Qualifications: Experience in property management and a Propertymark Level 3 qualification.
The predicted salary is between 45000 - 55000 £ per year.
Position: Senior Property Manager – Residential Lettings, based at 55 Baker Street, London.
Key Responsibilities
- Carry out pre-tenancy works for the property portfolio, ensuring properties are presented to a high standard for incoming tenants.
- Review check-in reports and resolve any identified issues to ensure tenant satisfaction and compliance.
- Conduct regular property visits, document findings, and take appropriate follow-up action.
- Coordinate and oversee complex routine and reactive maintenance works.
- Process and manage contractor and supplier invoices, ensuring accuracy and appropriate funding.
- Maintain accurate and up-to-date records on the CRM, including property details, landlord instructions, and tenancy agreements.
- Organise and archive documentation (invoices, reports, emails, etc.) to ensure compliance and easy retrieval.
- Build and maintain strong relationships with landlords and tenants, acting as a key point of contact.
- Review check-out reports, agree deductions with landlords, and negotiate with tenants where required.
- Complete end-of-tenancy processes and ensure all records are updated on the CRM.
- Manage TDS claims and maintain accurate TDS records.
- Clearly communicate landlord and tenant obligations, ensuring compliance from all parties.
- Oversee EICR remedial works and act on findings from PAT and Gas Safety inspections.
- Handle complex property and lease management queries.
- Provide guidance, mentoring, and support to junior team members.
- Ensure full compliance with all relevant legislation, regulations, and company standards.
Skills & Qualifications
- Extensive experience in property management or a related field.
- Propertymark Level 3 (ARLA) qualification is essential.
- Strong knowledge of property management regulations and compliance requirements.
- Proven ability to manage complex maintenance issues and coordinate with contractors and suppliers.
- Self-motivated, with the ability to work independently and manage a varied workload.
- Team-oriented, with a willingness to support and mentor colleagues.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Effective negotiation and problem-solving abilities.
- Knowledge of accounts/bookkeeping and experience managing expenditure on behalf of clients.
Key Information
- Working hours: Monday to Friday, 9:00am – 6:00pm
- Location: 55 Baker Street, London
- Contract type: Permanent
- Dynamic working: Eligible
- Competitive salary
Senior Property Manager employer: Knight Frank Services Company Limited
As a Senior Property Manager at our prestigious location on Baker Street, London, you will thrive in a dynamic work environment that values excellence and professionalism. We offer competitive salaries, a supportive team culture, and ample opportunities for personal and professional growth, ensuring that you can develop your skills while making a meaningful impact in the property management sector. Join us to be part of a company that prioritises employee satisfaction and fosters strong relationships with both landlords and tenants.
Contact Details:
Knight Frank Services Company Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend industry events or join online forums where you can meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your experience aligns with their needs, especially in areas like tenant satisfaction and compliance. Practice common interview questions to boost your confidence!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect fit for the Senior Property Manager role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Senior Property Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Property Manager role. Highlight your experience in property management, especially any relevant qualifications like Propertymark Level 3. We want to see how your skills match up with what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved tenant satisfaction or streamlined processes. This helps us see the impact you've made in previous roles.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team at StudySmarter. Keep it concise but engaging!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Knight Frank Services Company Limited
✨Know Your Stuff
Make sure you brush up on property management regulations and compliance requirements. Familiarise yourself with the key responsibilities listed in the job description, like handling maintenance issues and managing TDS claims. This will show that you're not just interested in the role but also knowledgeable about it.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to manage complex maintenance issues and coordinate with contractors. Think of situations where you resolved tenant complaints or improved property presentation. This will help you stand out as a candidate who can hit the ground running.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your excellent communication skills to engage them in conversation. Ask insightful questions about their team dynamics and how they support each other, which will highlight your team-oriented mindset.
✨Be Organised
Bring along any relevant documentation that showcases your organisational skills, such as reports or records you've maintained in previous roles. This will not only demonstrate your attention to detail but also your ability to keep accurate records, which is crucial for this position.
