At a Glance
- Tasks: Manage properties, resolve tenant issues, and ensure client satisfaction.
- Company: Dynamic property management firm located in the heart of London.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Other info: Great opportunity for career growth in a fast-paced industry.
- Why this job: Join a vibrant team and make a real difference in people's living experiences.
- Qualifications: Experience in property management and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a hardworking, efficient, and eager individual to join our Residential Lettings Management as a Property Manager, providing an exceptional service to our landlords and tenants.
About the Role
This role is based at 55 Baker Street, London. The Property Manager will be accountable for managing their own portfolio of properties during tenancy and fostering long‑term relationships with our key clients. The position requires a team player who ensures client satisfaction and retention.
Responsibilities
- Carry out pre‑tenancy works for the property portfolio, ensuring properties are in top condition for new tenants.
- Address and resolve any issues identified in check‑in reports to ensure tenant satisfaction and property compliance.
- Conduct property visits, document observations, and take necessary actions based on findings.
- Coordinate and oversee routine and reactive maintenance tasks promptly when required.
- Process and manage payment of invoices from contractors and suppliers, ensuring funds are available and documentation is accurate.
- Maintain accurate records of property details, landlord instructions, and tenancy agreement clauses on the CRM.
- Complete end‑of‑tenancy procedures on the CRM.
- Organise and archive files, including invoices, emails, reports, and other essential documents, for easy retrieval and compliance purposes.
- Foster positive relationships with both landlords and tenants, acting as a liaison to address concerns, answer queries, and facilitate effective communication.
- Review check‑out reports, agree deductions with landlords, and negotiate with tenants.
- Be responsible for TDS claims and update TDS records.
- Effectively communicate tenants' and landlords' obligations to relevant parties and ensure all parties are compliant.
- Be accountable for EICR remedial works and any findings from PAT and Gas inspections, ensuring properties are compliant.
Skills & Qualifications
- Experience in property management or a related field.
- Ability to handle maintenance tasks and coordinate with contractors and suppliers.
- Self‑motivated and able to work independently.
- Willing to participate in team activities and support the wider team.
- Excellent communication skills to foster positive relationships.
- Strong organisational skills with keen attention to detail to manage multiple tasks, maintain accurate records, and ensure adherence to regulations.
- Strong negotiation and problem‑solving skills.
- Knowledge of accounts/bookkeeping, transparent management of expenditure on behalf of clients.
Key Information
- Working hours: Monday – Friday, 9am-6pm
- Primary office location: 55 Baker Street, London
- Contract type: Perm
- Eligible for dynamic working: Yes
- Competitive salary
Property Manager employer: Knight Frank Services Company Limited
Join our dynamic team at 55 Baker Street, London, where we prioritise a collaborative work culture and exceptional service in residential lettings management. As a Property Manager, you will benefit from ongoing professional development opportunities, a supportive environment that values teamwork, and the chance to build lasting relationships with clients. Enjoy a competitive salary and the flexibility of dynamic working, making this an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Knight Frank Services Company Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a Property Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research common interview questions for property management roles and practice your answers. Show off your knowledge about the industry and how you can provide exceptional service to landlords and tenants.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Remind them why you're the perfect fit for their team and express your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Property Manager position. Plus, it shows you're genuinely interested in joining our team at StudySmarter!
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in property management and showcases your ability to handle maintenance tasks. We want to see how you can bring value to our team, so don’t be shy about sharing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the Property Manager role and explain why you’re the perfect fit. We love seeing personality, so let your passion for property management come through.
Show Off Your Communication Skills:Since this role involves fostering relationships with landlords and tenants, make sure your application reflects your excellent communication skills. Whether it’s in your CV or cover letter, we want to see how you can effectively engage with clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Knight Frank Services Company Limited
✨Know Your Portfolio
Before the interview, familiarise yourself with common property management practices and the specific portfolio you might be handling. This shows your enthusiasm and readiness to dive into the role.
✨Showcase Your Communication Skills
As a Property Manager, you'll need to communicate effectively with landlords and tenants. Prepare examples of how you've successfully resolved conflicts or facilitated communication in past roles to demonstrate your skills.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of situations where you've had to address maintenance issues or negotiate terms, and be ready to discuss your thought process and outcomes.
✨Highlight Your Organisational Skills
Since the role requires managing multiple tasks and maintaining accurate records, prepare to discuss how you stay organised. Share tools or methods you use to keep track of your responsibilities and ensure compliance.
