At a Glance
- Tasks: Manage residential properties, ensuring high standards and tenant satisfaction.
- Company: Dynamic property management firm located in the heart of London.
- Benefits: Competitive salary, permanent contract, and dynamic working options.
- Other info: Opportunity to mentor junior team members and grow your career.
- Why this job: Join a vibrant team and make a real difference in property management.
- Qualifications: Extensive property management experience and Propertymark Level 3 qualification required.
The predicted salary is between 45000 - 55000 £ per year.
Position: Senior Property Manager – Residential Lettings, based at 55 Baker Street, London.
Key Responsibilities
- Carry out pre‐tenancy works for the property portfolio, ensuring properties are presented to a high standard for incoming tenants.
- Review check‐in reports and resolve any identified issues to ensure tenant satisfaction and compliance.
- Conduct regular property visits, document findings, and take appropriate follow‐up action.
- Coordinate and oversee complex routine and reactive maintenance works.
- Process and manage contractor and supplier invoices, ensuring accuracy and appropriate funding.
- Maintain accurate and up‐to‐date records on the CRM, including property details, landlord instructions, and tenancy agreements.
- Organise and archive documentation (invoices, reports, emails, etc.) to ensure compliance and easy retrieval.
- Build and maintain strong relationships with landlords and tenants, acting as a key point of contact.
- Review check‐out reports, agree deductions with landlords, and negotiate with tenants where required.
- Complete end‐of‐tenancy processes and ensure all records are updated on the CRM.
- Manage TDS claims and maintain accurate TDS records.
- Clearly communicate landlord and tenant obligations, ensuring compliance from all parties.
- Oversee EICR remedial works and act on findings from PAT and Gas Safety inspections.
- Handle complex property and lease management queries.
- Provide guidance, mentoring, and support to junior team members.
- Ensure full compliance with all relevant legislation, regulations, and company standards.
Skills & Qualifications
- Extensive experience in property management or a related field.
- Propertymark Level 3 (ARLA) qualification is essential.
- Strong knowledge of property management regulations and compliance requirements.
- Proven ability to manage complex maintenance issues and coordinate with contractors and suppliers.
- Self‐motivated, with the ability to work independently and manage a varied workload.
- Team‐oriented, with a willingness to support and mentor colleagues.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- Effective negotiation and problem‐solving abilities.
- Knowledge of accounts/bookkeeping and experience managing expenditure on behalf of clients.
Key Information
- Working hours: Monday to Friday, 9:00am – 6:00pm
- Location: 55 Baker Street, London
- Contract type: Permanent
- Dynamic working: Eligible
- Competitive salary
Senior Property Manager in London employer: Knight Frank Services Company Limited
As a Senior Property Manager at our prestigious location on Baker Street, London, you will thrive in a dynamic work environment that values excellence and fosters professional growth. We offer competitive salaries, a supportive team culture, and opportunities for mentoring, ensuring you can develop your skills while building strong relationships with landlords and tenants. Join us to be part of a company that prioritises compliance, quality service, and employee satisfaction.
Contact Details:
Knight Frank Services Company Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Property Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get social! Follow companies you’re interested in on LinkedIn and engage with their posts. This not only shows your interest but can also get you noticed by hiring managers. Plus, it’s a great way to stay updated on job openings.
✨Tip Number 3
Prepare for interviews by researching common questions in property management. Practice your answers, focusing on your experience with compliance and tenant relations. We want you to shine when it comes to showcasing your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Property Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Property Manager role. Highlight your experience in property management, especially any relevant qualifications like Propertymark Level 3 (ARLA). We want to see how your skills match up with what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved tenant satisfaction or streamlined processes in previous roles. This helps us see the impact you can bring to our team.
Be Clear and Concise:When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point. This will help us understand your qualifications quickly!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Knight Frank Services Company Limited
✨Know Your Stuff
Make sure you brush up on property management regulations and compliance requirements. Familiarise yourself with the key responsibilities listed in the job description, especially around tenant satisfaction and maintenance issues. This will show that you're not just interested in the role but also knowledgeable about what it entails.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your ability to manage complex maintenance issues and coordinate with contractors. Think of situations where you resolved conflicts or improved tenant relationships, as these will highlight your problem-solving skills and interpersonal abilities.
✨Be Organised
Since the role involves maintaining accurate records and managing documentation, come prepared with a system that showcases your organisational skills. You could even bring a sample of how you’ve previously organised property details or invoices, which will give you an edge in demonstrating your attention to detail.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions that show your interest in the company and the role. Inquire about their approach to tenant satisfaction or how they handle complex property queries. This not only shows your enthusiasm but also gives you a better understanding of their expectations.
