At a Glance
- Tasks: Manage lettings and client relationships while leading a dynamic team.
- Company: Join a forward-thinking company in the heart of London.
- Benefits: Enjoy a competitive salary and opportunities for professional growth.
- Other info: Work in a vibrant environment with a focus on teamwork and collaboration.
- Why this job: Make a real impact in the lettings market and develop your career.
- Qualifications: 3+ years in lettings, strong negotiation skills, and client management experience.
The predicted salary is between 40000 - 50000 £ per year.
About the Role
Key Responsibilities
- Manage client relationships across small to large portfolios, delivering exceptional service throughout the lettings process.
- Lead mobilisation of portfolios and buildings, ensuring compliance with CDD and KYC requirements and accurate data onboarding.
- Develop and implement marketing, letting, and stock management strategies; conduct pricing exercises (ERVs) and obtain client approval.
- Supervise, mentor, and motivate junior team members, interns, and graduates to conduct viewings and negotiate transactions.
- Manage and compliantly close lettings, delivering a seamless client experience (including white-label services where required).
- Produce and manage client reporting, including invoicing preparation, and oversee the collection of all initial monies for properties let.
- Monitor local market conditions, adjust strategies, maintain market knowledge, and present research findings professionally.
- Build relationships with clients and internal stakeholders, ensuring confidentiality and trust.
- Liaise with other departments and offices as required and communicate clearly to facilitate efficient lettings processes.
- Demonstrate proficiency in internal and client IT systems and keep updated knowledge of legislation, GDPR, and best practice compliance.
- Undertake any additional responsibilities delegated by the Partner.
Key Experience Required
- Minimum 3+ years’ experience in a similar role within the lettings market.
- Proven track record of successfully negotiating deals.
- Strong client relationship management skills.
- MARLA qualification (desirable, not essential).
Skills & Attributes
- Strong understanding of Renters’ Rights Act and its implications.
- Excellent written and numerical skills.
- Confident, enthusiastic, strong communication abilities.
- Demonstrable sales and negotiation capability.
- Team-oriented, collaborative.
Additional Information
Competitive salary. Location: Baker Street, London.
Mobilisation and Lettings Manager (Built to Rent) in London employer: Knight Frank Services Company Limited
As a Mobilisation and Lettings Manager based in the vibrant Baker Street area of London, you will thrive in a dynamic work culture that prioritises exceptional client service and professional growth. Our company offers competitive salaries, comprehensive training, and mentorship opportunities to help you develop your skills while working alongside a collaborative team dedicated to excellence in the lettings market. Join us to be part of a forward-thinking organisation that values innovation and fosters strong relationships within the community.
Contact Details:
Knight Frank Services Company Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Mobilisation and Lettings Manager (Built to Rent) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the lettings market. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or clients, make sure to highlight your experience in managing client relationships and negotiating deals. Share specific examples of how you've delivered exceptional service in past roles to really stand out.
✨Tip Number 3
Stay updated on market trends! Keep an eye on local market conditions and be ready to discuss them in interviews. This shows that you're not just knowledgeable but also genuinely interested in the lettings sector, which can give you an edge over other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications directly from our site, so make sure to check out the latest opportunities at StudySmarter. Tailor your application to highlight your relevant experience and skills, and let us know why you’d be a great fit for the Mobilisation and Lettings Manager role!
We think you need these skills to ace Mobilisation and Lettings Manager (Built to Rent) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mobilisation and Lettings Manager role. Highlight your experience in lettings, client relationship management, and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the lettings market and how you can contribute to our team. Keep it engaging and make sure to mention specific experiences that relate to the job description.
Show Off Your Achievements:When detailing your experience, focus on your achievements rather than just responsibilities. Did you successfully negotiate a deal or improve client satisfaction? We love to see numbers and results that demonstrate your impact!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Knight Frank Services Company Limited
✨Know Your Stuff
Make sure you brush up on the Renters’ Rights Act and any relevant legislation. Being able to discuss these topics confidently will show that you’re not just familiar with the lettings market, but that you’re also serious about compliance and best practices.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed client relationships or negotiated deals. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Leadership Skills
Since the role involves supervising and mentoring junior team members, be ready to discuss your leadership style. Share experiences where you’ve motivated a team or helped someone grow in their role, highlighting your collaborative approach.
✨Market Knowledge is Key
Stay updated on local market conditions and trends. Be prepared to discuss how you would adjust strategies based on market changes. This shows that you’re proactive and can adapt to ensure a seamless lettings process.
