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- Tasks: Coordinate property handovers and manage defects to enhance customer experience.
- Company: Leading UK property consultancy focused on customer service excellence.
- Benefits: Opportunities for growth, skill development, and a supportive work environment.
- Why this job: Make a real difference in property management while developing your career.
- Qualifications: Strong organisational skills and a customer-first mindset are essential.
- Other info: Join a dynamic team with a focus on professional development.
The predicted salary is between 30000 - 42000 £ per year.
A leading property consultancy in the UK is seeking a Customer Service Officer/Executive to enhance the experience for property owners during handover and defects management. The successful candidate will conduct inspections, coordinate schedules, and ensure timely communication between owners and contractors. With a strong customer-first mindset and excellent organizational skills, this role offers opportunities for growth and development within the property management field.
Handover & Defects Coordinator: Property Customer Service in London employer: Knight Frank Pte Ltd
Contact Detail:
Knight Frank Pte Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Handover & Defects Coordinator: Property Customer Service in London
✨Tip Number 1
Network like a pro! Reach out to people in the property management field on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your answers. We want you to showcase your organisational skills and customer-first mindset, so think of examples from your past experiences that highlight these traits.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from the interview to remind them of your great conversation.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Handover & Defects Coordinator: Property Customer Service in London
Some tips for your application 🫡
Show Your Customer-First Mindset: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for clients in the past, so share specific examples that showcase your dedication to enhancing customer experiences.
Be Organised in Your Approach: Since this role requires excellent organisational skills, structure your application clearly. Use bullet points or headings to make it easy for us to read through your qualifications and experiences. A well-organised application reflects your ability to manage tasks effectively!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Handover & Defects Coordinator role. Mention specific skills and experiences that align with the job description, showing us why you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Knight Frank Pte Ltd
✨Know the Property Landscape
Familiarise yourself with the current trends in property management and customer service. Research the company’s recent projects and their approach to handover and defects management. This will show your genuine interest and help you connect your experience to their needs.
✨Demonstrate Your Customer-First Mindset
Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you resolved issues or improved processes, as this role is all about enhancing the experience for property owners.
✨Organisational Skills are Key
Be ready to discuss how you manage multiple tasks and coordinate schedules effectively. You might want to share specific tools or methods you use to stay organised, as this will be crucial in ensuring timely communication between owners and contractors.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their approach to handling defects or how they measure customer satisfaction. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
