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- Tasks: Coordinate property handovers and manage defects to enhance customer experience.
- Company: Leading UK property consultancy focused on customer service excellence.
- Benefits: Opportunities for growth, skill development, and a supportive work environment.
- Why this job: Make a real difference in property management while developing your career.
- Qualifications: Strong organisational skills and a customer-first mindset are essential.
- Other info: Join a dynamic team with a focus on professional development.
The predicted salary is between 30000 - 42000 £ per year.
A leading property consultancy in the UK is seeking a Customer Service Officer/Executive to enhance the experience for property owners during handover and defects management. The successful candidate will conduct inspections, coordinate schedules, and ensure timely communication between owners and contractors. With a strong customer-first mindset and excellent organizational skills, this role offers opportunities for growth and development within the property management field.
Handover & Defects Coordinator: Property Customer Service employer: Knight Frank Pte Ltd
Contact Detail:
Knight Frank Pte Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Handover & Defects Coordinator: Property Customer Service
✨Tip Number 1
Network like a pro! Reach out to people in the property management field on LinkedIn or at local events. We can’t stress enough how valuable personal connections can be in landing that perfect role.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and property management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you’ve successfully managed schedules or coordinated projects in the past. We love hearing about real-life experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to enhance the customer experience in property management.
We think you need these skills to ace Handover & Defects Coordinator: Property Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can enhance the experience for property owners!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your organisational skills will help us in handover and defects management.
Showcase Your Communication Skills: Since this role involves coordinating between owners and contractors, it's crucial to demonstrate your excellent communication skills. We love seeing examples of how you've effectively communicated in past roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Knight Frank Pte Ltd
✨Know the Property Sector
Familiarise yourself with the property consultancy landscape in the UK. Understand key terms related to handover and defects management, as well as the challenges property owners face. This knowledge will help you demonstrate your commitment to enhancing customer experiences.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational abilities. Discuss how you've successfully coordinated schedules or managed multiple tasks simultaneously. This will show that you can handle the demands of the role effectively.
✨Emphasise Customer Service Excellence
Be ready to share specific instances where you went above and beyond for a customer. Highlight your customer-first mindset and how it aligns with the company's values. This will illustrate your dedication to improving the experience for property owners.
✨Prepare Questions for Them
Think of insightful questions to ask during the interview. Inquire about their approach to defects management or how they measure customer satisfaction. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
