At a Glance
- Tasks: Coordinate schedules, monitor work progress, and keep residents updated.
- Company: Join Knight Frank, a leading global real estate consultancy with a rich history.
- Benefits: Competitive salary, growth opportunities, and a supportive team environment.
- Why this job: Make a real impact in property management while developing your career.
- Qualifications: O Level or equivalent and excellent communication skills.
- Other info: Embrace continuous learning in a collaborative and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Who are we
Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 markets, 600+ offices, and 20,000+ people.
At the heart of all we do are our clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.
Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals. A true partnership is a balanced one, and our people are passionate about, and committed to, making our business inclusive and diverse. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve.
Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together.
About The Role
What You Will Be Doing
- Coordinate schedules with residents.
- Ensure workers report on time.
- Update residents if workers are late for appointments.
- Monitor work progress.
- Perform related tasks as assigned.
We’re Looking For Someone Who’s
- Minimum qualification: O Level or equivalent.
- Excellent communication skills.
- Lots of opportunities for growth and career development.
- A supportive, collaborative team that values what you bring to the table.
- Continuous learning and development to help you advance.
If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!
Competitive salary.
Customer Service Officer employer: Knight Frank Pte Ltd
Contact Detail:
Knight Frank Pte Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Knight Frank. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching Knight Frank's values and recent projects. Show us you understand our commitment to client centricity and how you can contribute to our collaborative culture.
✨Tip Number 3
Practice your communication skills! As a Customer Service Officer, you'll need to convey information clearly and effectively. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Knight Frank.
We think you need these skills to ace Customer Service Officer
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Customer Service Officer role. Highlight relevant experiences and skills that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your key points.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Knight Frank Pte Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Knight Frank. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Officer, communication is key. Prepare examples from your past experiences where you successfully handled client interactions or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, like coordinating schedules or managing delays. Think through potential scenarios and how you would approach them, highlighting your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask your interviewers. This could be about the team dynamics, growth opportunities, or how they measure success in the role. It shows your enthusiasm and helps you gauge if the company is the right fit for you.