At a Glance
- Tasks: Welcome customers, manage calls, organise viewings, and keep the office tidy.
- Company: Join Knight Frank, a leading real estate consultancy with a global presence.
- Benefits: Competitive salary, holiday entitlement, and a supportive work environment.
- Other info: Flexible Saturday hours with opportunities for personal growth.
- Why this job: Gain valuable experience in customer service while working in a dynamic team.
- Qualifications: Strong English skills, initiative, and ability to work independently.
The predicted salary is between 31500 - 38500 £ per year.
Who are we
Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 markets, 600+ offices, and 20,000+ people.
At the heart of all we do are our clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.
Our people are passionate about making our business inclusive and diverse. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm.
About The Role
Knight Frank Scotland is looking for a Saturday Assistant to join our team in Edinburgh.
Responsibilities
- Greet customers in a polite and welcoming manner.
- Answer incoming telephone calls.
- Respond to email enquiries.
- Organise weekend property viewings.
- Maintain a tidy office and reception area.
- Communicate with Operations teams to provide a high level of customer satisfaction.
Key Experience Required
- Excellent standard of English grammar and spelling.
- High level of initiative with the ability to work independently and unsupervised.
- Proactive, confident in decision-making, and comfortable managing their own time and workload.
Hours and Place of Work
Saturdays from 9:30am to 2pm. This role is based in our Queen Street office.
Holidays
Pro rata: 5 days plus closure between Christmas and New Year. Competitive salary.
Saturday Assistant | Edinburgh City employer: Knight Frank Group
At Knight Frank, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values diversity and inclusion. Our St John's Wood office provides a supportive environment where Sales Managers can thrive, with ample opportunities for professional growth and development. We empower our employees to take ownership of their roles, fostering innovation and collaboration while ensuring that every team member's contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Saturday Assistant | Edinburgh City
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Knight Frank Group.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Knight Frank Group? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Knight Frank Group's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Saturday Assistant | Edinburgh City
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Saturday Assistant | Edinburgh City role at Knight Frank Group, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Knight Frank Group
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Knight Frank Group operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Knight Frank Group. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Knight Frank Group.
