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- Tasks: Lead a strategic Client Discovery programme and coordinate project delivery across teams.
- Company: Knight Frank, a leading independent real estate consultancy with a global presence.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Join a collaborative team focused on innovation and client success.
- Why this job: Make a real impact in a dynamic environment while working with diverse teams.
- Qualifications: Experience in managing complex projects and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 markets, 600+ offices, and 20,000+ people. At the heart of all we do are our clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.
We are looking for a Project Delivery Manager to join our Business Development team on an 18‐month fixed term contract, to lead delivery of a strategic Client Discovery programme. Client Discovery is a cross‐business initiative designed to build a clear, data‐led understanding of Knight Frank’s client base, capabilities, areas of expertise and levels of integration. The programme brings together client data cleansing and analysis across commercial business units to generate reliable, actionable insight that informs strategy, growth and improved integration.
The Project Delivery Manager will be responsible for planning, coordinating and governing delivery of this programme, ensuring workstreams are prioritised, sequenced and delivered to meet senior stakeholder requirements.
The Business Development team sits within the Commercial Division and operates across a range of disciplines, including new business/lead generation, client profiling and targeting, pitching, client relationship management and new business referrals. The successful candidate will join a close-knit team, working collaboratively alongside data and client development experts, whilst playing a key role in engaging the wider business to identify proactive opportunities to win work based on high-quality data and insight.
The Project Delivery Manager role is responsible for end‐to‐end delivery of a phased roll-out Client Discovery programme. Having completed phase 1 of an iterative programme, we are looking for someone comfortable with working in a changeable environment, able to accept progress may not always be linear and confident to engage with business teams with variable appetite for change.
Key Responsibilities:
- Delivery Planning – own and maintain the end‐to‐end plan for the Client Discovery programme, including phases, dependencies and transitions.
- Workstream Delivery – coordinate activity across Client Discovery workstreams, ensuring required inputs are in place and delivery is sequenced correctly.
- Stakeholder Management – work with Client Development and Commercial team leaders to agree scope, required outputs, delivery timelines and escalation points.
- Stakeholder Communications – provide clear, structured updates to senior stakeholders on progress, delivery risks and key decisions.
- Reporting – ability to synthesise data discovery outputs and actions, playing back findings in the most appropriate way and at the right time across various audiences.
- Alignment to Client Development Methodology – ensure Client Discovery outputs and reporting align to the Business Development Team’s Client Development approach.
- Client Feedback – coordinate linkage between Client Discovery workstreams and the Client Feedback programme, ensuring relevant insights are incorporated.
- Return on Investment – collaborate with the Data Team to determine and model measurable ROI arising from Client Discovery outputs.
- Driving Change – collaborate with Client Development managers to translate outputs into clear actions; effecting change to Commercial team business plans, growth priorities and integration.
- Tracking Outcomes – support tracking of agreed actions and impact measures following delivery of Client Discovery insights.
What experience you will need:
- Proven experience managing complex, multi‐stakeholder projects or programmes in a professional services, consulting or commercial environment.
- Ability to translate high‐level objectives into structured plans and deliverable workstreams.
- Be able to demonstrate “hands-on” delivery implementation.
- Experience working alongside analytical or technical teams, with an appreciation of dependencies between data, analysis and delivery.
- Excellent communication skills, with the confidence to engage credibly with senior stakeholders.
- Strong organisation skills, with a disciplined approach to prioritisation, tracking, implementation and evaluation.
- Experience or understanding of a commercial property environment would be advantageous, but not essential.
Systems & IT:
- Microsoft Office - strong working knowledge of Excel, Word, Outlook, PowerPoint.
- Project management frameworks - familiarity with recognised methodologies such as CMI, APM or PRINCE2 (certification advantageous, not essential).
- Data visualisation platforms – awareness or working familiarity with tools such as Power BI or Tableau, sufficient to interpret outputs, understand dependencies and support delivery of data-led workstreams (advantageous, not essential).
Person Specification:
- Highly organised, structured and delivery focused.
- Calm and confident under pressure, with ability to manage competing demands.
- Motivated to “roll up sleeves” and get things done.
- Proactive problem-solver with strong judgement and attention to detail.
- Effective communicator, able to engage credibly with senior stakeholders to drive change.
- Flexible and able to prioritise workload effectively.
Project Delivery Manager - Business Development employer: Knight Frank Group
Contact Detail:
Knight Frank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Delivery Manager - Business Development
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the role and appreciation for the opportunity.
We think you need these skills to ace Project Delivery Manager - Business Development
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Delivery Manager role. Highlight relevant experience in managing complex projects and working with multiple stakeholders. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our Client Discovery programme. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills: Since this role involves a lot of stakeholder management, make sure to demonstrate your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you effectively engage with senior stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Knight Frank Group
✨Know Your Stuff
Before the interview, dive deep into Knight Frank's values and recent projects. Understand their Client Discovery programme and how it aligns with their business goals. This will show that you're genuinely interested and prepared to contribute.
✨Showcase Your Project Management Skills
Be ready to discuss your experience managing complex projects. Use specific examples that highlight your ability to coordinate multiple stakeholders and deliver results. Tailor your stories to reflect the responsibilities of the Project Delivery Manager role.
✨Engage with Stakeholders
Prepare to talk about how you’ve effectively communicated with senior stakeholders in the past. Highlight your strategies for providing clear updates and managing expectations, as this is crucial for the role.
✨Demonstrate Flexibility and Problem-Solving
Expect questions about how you handle change and unexpected challenges. Share examples where you've adapted your plans or solved problems creatively, showcasing your proactive approach and calmness under pressure.