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For Companies At a Glance
- Tasks: Be the first point of contact for clients and support advisers throughout the mortgage process.
- Company: Join Knight Frank, a leading global real estate consultancy with a rich history.
- Benefits: Competitive salary and opportunities for career development in a supportive environment.
- Why this job: Make a real impact by ensuring exceptional client experiences in the mortgage journey.
- Qualifications: Experience in mortgage administration and strong communication skills are essential.
- Other info: Collaborative team culture with a focus on integrity and professionalism.
The predicted salary is between 36000 - 60000 £ per year.
Who are we
Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 markets, 600+ offices, and 20,000+ people.
At the heart of all we do are our clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.
A true partnership is a balanced one, and our people are passionate about making our business inclusive and diverse. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm.
About The Role
Knight Frank Finance is an independent mortgage and protection insurance advisory service, part of Knight Frank. We are looking to hire a Mortgage Administrator to join our dynamic team on a 6-month fixed term contract (FTC). This role is pivotal in ensuring an exceptional client experience and supporting advisers throughout the mortgage process.
What you’ll do
- Be the first point of contact for clients, conducting introduction calls and providing updates at key stages of their mortgage journey.
- Liaise with lenders, valuers, and solicitors to progress cases efficiently.
- Maintain accurate records on our CRM system, ensuring all documentation and communications are logged.
- Assist advisers and clients with queries and resolve issues promptly.
- Ensure compliance by flagging missing documents, checking offers, and completing AML checks.
- Support the team with holiday cover and collaborate on pipeline reviews.
What we’re looking for
- Previous experience in mortgage and/or protection administration is essential.
- Highly organised, methodical, and able to prioritise workloads under tight deadlines.
- Strong communication skills with a personable and engaging approach.
- A collaborative team player who demonstrates integrity and professionalism.
- Proficient in Microsoft applications and experienced in using customer databases.
Join a globally recognised brand synonymous with excellence. Work in a supportive, values-led environment. Opportunity to develop your career within a respected financial services team.
Mortgage Administrator | Knight Frank Finance (6-month FTC) employer: Knight Frank Group
Contact Detail:
Knight Frank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator | Knight Frank Finance (6-month FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and mortgage sectors. A friendly chat can lead to insider info about job openings or even a referral. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews! Research Knight Frank and understand their values and services. Tailor your answers to show how your skills align with their mission of client-centricity and integrity.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Knight Frank team.
We think you need these skills to ace Mortgage Administrator | Knight Frank Finance (6-month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Administrator role. Highlight your previous experience in mortgage and protection administration, and showcase your organisational skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Remember, we love a personable approach, so let your personality come through!
Showcase Your Communication Skills: As a Mortgage Administrator, strong communication is key. In your application, give examples of how you've effectively communicated with clients or colleagues in the past. We want to know how you can engage with our clients and make their experience exceptional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Knight Frank Finance!
How to prepare for a job interview at Knight Frank Group
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of mortgage processes and the role of a Mortgage Administrator. Familiarise yourself with common terminology and procedures, as well as Knight Frank's values and client-centric approach.
✨Showcase Your Communication Skills
Since this role involves liaising with clients and various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in resolving issues or providing updates.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your workload and prioritise tasks under tight deadlines. You might want to share specific strategies or tools you use to stay organised, as this is crucial for the Mortgage Administrator position.
✨Emphasise Teamwork and Integrity
Knight Frank values collaboration and professionalism, so be prepared to talk about your experiences working in teams. Highlight instances where you've demonstrated integrity and how you contribute positively to a team environment.
