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- Tasks: Lead a strategic Client Discovery programme and coordinate project delivery.
- Company: Join Knight Frank, a leading global real estate consultancy with a collaborative culture.
- Benefits: Enjoy a competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Be part of a diverse team that values innovation and personal development.
- Why this job: Make a real impact by driving change and enhancing client relationships in a dynamic environment.
- Qualifications: Experience in managing complex projects and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 markets, 600+ offices, and 20,000+ people. At the heart of all we do are our clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.
We are looking for a Project Delivery Manager to join our Business Development team on an 18‐month fixed term contract, to lead delivery of a strategic Client Discovery programme. Client Discovery is a cross‐business initiative designed to build a clear, data‐led understanding of Knight Frank’s client base, capabilities, areas of expertise and levels of integration. The programme brings together client data cleansing and analysis across commercial business units to generate reliable, actionable insight that informs strategy, growth and improved integration.
The Project Delivery Manager will be responsible for planning, coordinating and governing delivery of this programme, ensuring workstreams are prioritised, sequenced and delivered to meet senior stakeholder requirements.
The Business Development Team
The Business Development team sits within the Commercial Division and operates across a range of disciplines, including new business/lead generation, client profiling and targeting, pitching, client relationship management and new business referrals. The successful candidate will join a close-knit team, working collaboratively alongside data and client development experts, whilst playing a key role in engaging the wider business to identify proactive opportunities to win work based on high-quality data and insight.
Role Purpose and Overview
The Project Delivery Manager role is responsible for end‐to‐end delivery of a phased roll-out Client Discovery programme. Having completed phase 1 of an iterative programme, we are looking for someone comfortable with working in a changeable environment, able to accept progress may not always be linear and confident to engage with business teams with variable appetite for change.
The role will lead project planning, workflow and governance across all phases of delivery, translating strategic questions and analytical requirements into structured workplans, timelines and deliverables. Working closely with the Business Development Data team, service line analysts and business stakeholders, the Project Delivery Manager will ensure insights are delivered at the right time, communicated effectively and positioned for adoption and action.
This is a delivery and coordination role. Responsibility for data quality, data cleansing and analysis sits with specialist data and analyst roles.
Key Responsibilities
- Delivery Planning – own and maintain the end‐to‐end plan for the Client Discovery programme, including phases, dependencies and transitions.
- Workstream Delivery – coordinate activity across Client Discovery workstreams, ensuring required inputs are in place and delivery is sequenced correctly.
- Stakeholder Management – work with Client Development and Commercial team leaders to agree scope, required outputs, delivery timelines and escalation points.
- Stakeholder Communications – provide clear, structured updates to senior stakeholders on progress, delivery risks and key decisions.
- Reporting – ability to synthesise data discovery outputs and actions, playing back findings in the most appropriate way and at the right time across various audiences.
- Alignment to Client Development Methodology – ensure Client Discovery outputs and reporting align to the Business Development Team’s Client Development approach.
- Client Feedback – coordinate linkage between Client Discovery workstreams and the Client Feedback programme, ensuring relevant insights are incorporated.
- Return on Investment – collaborate with the Data Team to determine and model measurable ROI arising from Client Discovery outputs.
- Driving Change – collaborate with Client Development managers to translate outputs into clear actions; effecting change to Commercial team business plans, growth priorities and integration.
- Tracking Outcomes – support tracking of agreed actions and impact measures following delivery of Client Discovery insights.
What experience you will need
- Proven experience managing complex, multi‐stakeholder projects or programmes in a professional services, consulting or commercial environment.
- Ability to translate high‐level objectives into structured plans and deliverable workstreams.
- Be able to demonstrate “hands-on” delivery implementation.
- Experience working alongside analytical or technical teams, with an appreciation of dependencies between data, analysis and delivery.
- Excellent communication skills, with the confidence to engage credibly with senior stakeholders.
- Strong organisation skills, with a disciplined approach to prioritisation, tracking, implementation and evaluation.
- Experience or understanding of a commercial property environment would be advantageous, but not essential.
Systems & IT
- Microsoft Office - strong working knowledge of Excel, Word, Outlook, PowerPoint.
- Project management frameworks - familiarity with recognised methodologies such as CMI, APM or PRINCE2 (certification advantageous, not essential).
- Data visualisation platforms – awareness or working familiarity with tools such as Power BI or Tableau, sufficient to interpret outputs, understand dependencies and support delivery of data-led workstreams (advantageous, not essential).
Person Specification
- Highly organised, structured and delivery focused.
- Calm and confident under pressure, with ability to manage competing demands.
- Motivated to “roll up sleeves” and get things done.
- Proactive problem-solver with strong judgement and attention to detail.
- Effective communicator, able to engage credibly with senior stakeholders to drive change.
- Flexible and able to prioritise workload effectively.
Project Delivery Manager - Business Development in London employer: Knight Frank Group
Contact Detail:
Knight Frank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Delivery Manager - Business Development in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the Project Delivery Manager role. Keep it concise but impactful, highlighting your skills in managing complex projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Knight Frank.
We think you need these skills to ace Project Delivery Manager - Business Development in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Project Delivery Manager role. Highlight your experience in managing complex projects and how it aligns with our Client Discovery programme. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves engaging with senior stakeholders, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to show us you can convey complex ideas effectively.
Highlight Your Organisational Skills: We’re looking for someone who is highly organised and structured. In your application, share examples of how you've successfully managed multiple priorities and delivered results under pressure. This will help us see your fit for the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Knight Frank Group
✨Know Your Stuff
Before the interview, dive deep into Knight Frank's values and recent projects. Understanding their Client Discovery programme will help you speak confidently about how your experience aligns with their goals.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of complex projects you've managed. Highlight your ability to coordinate multiple stakeholders and deliver results, as this role requires strong organisational skills and a hands-on approach.
✨Engage with Data
Since the role involves working closely with data teams, brush up on your knowledge of data analysis and visualisation tools like Power BI or Tableau. Even if you're not an expert, showing familiarity can set you apart.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. You'll need to engage with senior stakeholders, so demonstrating your communication skills during the interview is crucial. Prepare to explain how you would keep them updated on project progress.