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For Companies At a Glance
- Tasks: Be the first point of contact for clients and support advisers throughout the mortgage process.
- Company: Join Knight Frank, a leading global real estate consultancy with a commitment to excellence.
- Benefits: Enjoy a competitive salary and opportunities for career development in a supportive environment.
- Why this job: Make a real impact by ensuring exceptional client experiences in the mortgage journey.
- Qualifications: Experience in mortgage administration and strong communication skills are essential.
- Other info: Collaborative team culture with a focus on integrity and professionalism.
The predicted salary is between 36000 - 60000 £ per year.
Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 markets, 600+ offices, and 20,000+ people. At the heart of all we do are our clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.
Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business, and innovation and new ideas are celebrated.
About The Role
Knight Frank Finance is an independent mortgage and protection insurance advisory service, part of Knight Frank. We pride ourselves on delivering the same quality, integrity, and diligence that define the Knight Frank name worldwide. We are seeking a Mortgage Administrator to join our dynamic team. This role is pivotal in ensuring an exceptional client experience and supporting advisers throughout the mortgage process.
What you’ll do
- Be the first point of contact for clients, conducting introduction calls and providing updates at key stages of their mortgage journey.
- Liaise with lenders, valuers, and solicitors to progress cases efficiently.
- Maintain accurate records on our CRM system, ensuring all documentation and communications are logged.
- Assist advisers and clients with queries and resolve issues promptly.
- Ensure compliance by flagging missing documents, checking offers, and completing AML checks.
- Support the team with holiday cover and collaborate on pipeline reviews.
What we’re looking for
- Previous experience in mortgage and/or protection administration is essential.
- Highly organised, methodical, and able to prioritise workloads under tight deadlines.
- Strong communication skills with a personable and engaging approach.
- A collaborative team player who demonstrates integrity and professionalism.
- Proficient in Microsoft applications and experienced in using customer databases.
Join a globally recognised brand synonymous with excellence. Work in a supportive, values-led environment. Opportunity to develop your career within a respected financial services team.
Competitive salary.
Mortgage Administrator | Knight Frank Finance in London employer: Knight Frank Group
Contact Detail:
Knight Frank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator | Knight Frank Finance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and real estate sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research Knight Frank and understand their values and services. Tailor your answers to show how you fit into their culture and can contribute to their client-centric approach.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience in mortgage administration and how you can support advisers effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Knight Frank team.
We think you need these skills to ace Mortgage Administrator | Knight Frank Finance in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Administrator role. Highlight your relevant experience in mortgage and protection administration, and don’t forget to showcase your strong communication skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your values align with Knight Frank’s commitment to client-centricity and integrity.
Showcase Your Organisational Skills: Since the role requires being highly organised and methodical, give examples in your application of how you've successfully managed workloads under tight deadlines. This will show us you can handle the fast-paced environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Knight Frank Finance!
How to prepare for a job interview at Knight Frank Group
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of mortgage processes and the role of a Mortgage Administrator. Familiarise yourself with common terminology and recent trends in the mortgage market. This will not only help you answer questions confidently but also show that you're genuinely interested in the field.
✨Showcase Your Communication Skills
As a Mortgage Administrator, you'll be the first point of contact for clients. During the interview, demonstrate your strong communication skills by being clear and engaging in your responses. Practice explaining complex concepts simply, as this will reflect your ability to assist clients effectively.
✨Highlight Your Organisational Skills
This role requires a high level of organisation and the ability to manage multiple tasks under tight deadlines. Be prepared to share examples from your past experiences where you've successfully prioritised workloads or managed time effectively. This will reassure the interviewers that you can handle the demands of the job.
✨Emphasise Teamwork and Integrity
Knight Frank values collaboration and integrity, so it's important to convey your ability to work well in a team. Share instances where you've contributed to a team's success or resolved conflicts professionally. This will align with their company culture and show that you’re a good fit for their dynamic environment.
