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For Companies At a Glance
- Tasks: Show prospective buyers around properties and deliver exceptional customer service.
- Company: Join Knight Frank, a leading global real estate consultancy with a collaborative culture.
- Benefits: Enjoy a competitive salary and flexible part-time remote work.
- Why this job: Be an ambassador for a prestigious firm and make a real impact in property sales.
- Qualifications: Experience in client-facing roles and a full clean driving licence required.
- Other info: Great opportunity to enhance your skills in a supportive and inclusive environment.
The predicted salary is between 13 - 16 £ per hour.
Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 markets, 600+ offices, and 20,000+ people. At the heart of all we do are our clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.
We are dedicated to meeting and exceeding our clients' property goals. Our people are passionate about making our business inclusive and diverse. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm.
About The Role
Knight Frank is looking to hire a Viewing Assistant to join our Henley-on-Thames Office.
Role: The Viewing Assistant will be responsible for showing prospective buyers around properties, whilst delivering an outstanding level of customer service and demonstrating strong local area insights.
Responsibilities:
- Be an ambassador for your office by creating a positive first impression as the first point of contact
- Provide comprehensive and detailed feedback about viewings to the office
- Identify clients’ needs and generate further viewings and referrals
- Communicate fully with all concerned to ensure that sales are managed in an efficient and professional manner
- Build and maintain goodwill, confidentiality and trust with prospective and existing clients
- Confidently share local knowledge with the office and clients
- Enhance knowledge of Knight Frank services for the purpose of cross selling to potential purchasers
- Attend mandatory training to support this role
Key Experience Required:
- Experience in a client facing role
- Own a car with a full clean licence
- Good understanding of the sales process
- Regular availability
- Basic IT skills
Competitive salary. Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs.
Henley - Viewing Assistant in London employer: Knight Frank Group
Contact Detail:
Knight Frank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Henley - Viewing Assistant in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Knight Frank. Understand their values and what makes them tick. This way, you can tailor your responses to show how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your client-facing experience and local knowledge, as these are key for the Viewing Assistant role.
✨Tip Number 3
Dress to impress! Even though it’s a remote position, looking smart during video interviews can make a great first impression. It shows you’re serious about the role and respect the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a chance to reiterate why you’d be a great fit!
We think you need these skills to ace Henley - Viewing Assistant in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to tailor your application specifically for the Viewing Assistant role. Highlight any relevant experience in client-facing roles and your understanding of the sales process. We love seeing how you connect your skills to what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the kind of service we provide to our clients.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Knight Frank!
How to prepare for a job interview at Knight Frank Group
✨Know Your Local Area
As a Viewing Assistant, you'll need to showcase your local knowledge. Research the Henley-on-Thames area thoroughly—know the best features of the neighbourhood, local amenities, and any recent developments. This will help you answer questions confidently and impress your interviewers.
✨Showcase Your Customer Service Skills
Since this role is client-facing, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a client. Highlighting your ability to create positive first impressions will resonate well with the interviewers.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, make sure to listen actively and respond thoughtfully to questions, showing that you can engage with clients and colleagues alike.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare insightful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
