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- Tasks: Provide first-line IT support and maintain system reliability across office and site environments.
- Company: Knight Frank, a leading independent real estate consultancy with a global presence.
- Benefits: Competitive salary, growth opportunities, and a supportive, collaborative team environment.
- Other info: Embrace continuous learning and development to advance your career.
- Why this job: Join a dynamic team and make a real impact in the world of property management.
- Qualifications: 2+ years in IT support, strong troubleshooting skills, and a diploma in IT or equivalent.
The predicted salary is between 30000 - 40000 £ per year.
Who are we
Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 markets, 600+ offices, and 20,000+ people.
At the heart of all we do are our clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.
Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals. A true partnership is a balanced one, and our people are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring.
We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together.
About The Role
We're looking for a proactive Executive, IT Infrastructure to join our team. In this role, you will be the go-to person for all IT-related issues — ensuring smooth daily operations across both office and site environments. You will provide timely technical assistance, maintain system reliability and contribute to ongoing IT improvements within the organization.
What You Will Be Doing
- Provide first-line technical support to employees by troubleshooting and resolving hardware, software, and device issues (desktops, laptops, printers, and mobile devices) promptly to minimize downtime.
- Maintain accurate documentation of incidents, resolutions, and technical knowledge base articles.
- Install, configure and maintain IT hardware, software and applications.
- Track and update IT equipment and software inventory to ensure accurate asset management.
- Participate in IT improvement projects, system upgrades and other technology initiatives.
- Perform other related duties as assigned to support operational efficiency.
We're Looking For Someone Who's
- Minimum 2 years of experience in IT Helpdesk or Technical Support.
- Strong knowledge of Microsoft Windows OS, Microsoft Office and SaaS applications.
- Skilled in troubleshooting, system configuration and IT asset management.
- Highly organized, independent and capable of managing multiple tasks in a fast-paced environment.
- Excellent communication, coordination and problem-solving skills.
- Service-oriented and collaborative team player.
- Diploma in Information Technology or equivalent.
Lots of opportunities for growth and career development. A supportive, collaborative team that values what you bring to the table. Continuous learning and development to help you advance.
If you're ready to make an impact and grow your career in property management, we'd love to hear from you!
Competitive salary.
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Executive, IT Infrastructure in London employer: Knight Frank Group
Contact Detail:
Knight Frank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive, IT Infrastructure in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who truly gets what they're about.
✨Tip Number 3
Practice your technical skills! Since you're aiming for an IT role, brush up on troubleshooting techniques and system configurations. Being able to demonstrate your expertise can really impress during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Knight Frank.
We think you need these skills to ace Executive, IT Infrastructure in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Executive, IT Infrastructure role. Highlight your technical support experience and any relevant projects you've worked on. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how your background aligns with our values at Knight Frank. Show us your personality and enthusiasm for the role!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key achievements stand out. We want to understand your impact quickly!
Apply Through Our Website: Don't forget to submit your application through our website! This ensures we receive all your details correctly and helps us keep track of your application. Plus, it shows you're keen to join our team at Knight Frank!
How to prepare for a job interview at Knight Frank Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows OS, Microsoft Office, and SaaS applications. Be ready to discuss specific troubleshooting scenarios you've handled in the past, as this will show your practical experience and problem-solving skills.
✨Showcase Your Organisational Skills
Since the role requires managing multiple tasks in a fast-paced environment, prepare examples that demonstrate your organisational abilities. Think about times when you successfully juggled various IT issues or projects and how you prioritised them effectively.
✨Communicate Clearly and Confidently
Excellent communication is key for this position. Practice explaining technical concepts in simple terms, as you may need to assist non-technical staff. During the interview, ensure you articulate your thoughts clearly and listen actively to the interviewers' questions.
✨Emphasise Your Team Spirit
Knight Frank values collaboration, so be prepared to discuss how you've worked as part of a team in previous roles. Share examples of how you contributed to team success and supported your colleagues, highlighting your service-oriented mindset.