Customer Service Officer in London

Customer Service Officer in London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate schedules, monitor work progress, and keep residents updated.
  • Company: Join Knight Frank, a leading global real estate consultancy with a rich history.
  • Benefits: Competitive salary, growth opportunities, and a supportive team environment.
  • Why this job: Make a real impact in property management while developing your career.
  • Qualifications: O Level or equivalent and excellent communication skills required.
  • Other info: Embrace continuous learning in a collaborative and inclusive workplace.

The predicted salary is between 28800 - 43200 £ per year.

Who are we

Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 markets, 600+ offices, and 20,000+ people.

At the heart of all we do are our clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients' unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.

Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals. Our people are passionate about making our business inclusive and diverse. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm.

Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, and everyone is invited to contribute to the success of our business.

About The Role

What You Will Be Doing

  • Coordinate schedules with residents.
  • Ensure workers report on time.
  • Update residents if workers are late for appointments.
  • Monitor work progress.
  • Perform related tasks as assigned.

We’re Looking For Someone Who’s

  • Minimum qualification: O Level or equivalent.
  • Excellent communication skills.
  • Lots of opportunities for growth and career development.
  • A supportive, collaborative team that values what you bring to the table.
  • Continuous learning and development to help you advance.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

Competitive salary.

Customer Service Officer in London employer: Knight Frank Group

At Knight Frank, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values collaboration and innovation. As a Customer Service Officer, you'll benefit from numerous opportunities for personal and professional growth within our global network, all while contributing to our mission of enhancing lives and environments. Join us in a dynamic environment where your voice matters and your contributions are recognised, making a meaningful impact in the real estate sector.
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Contact Detail:

Knight Frank Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Officer in London

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Knight Frank and understanding their values. Be ready to discuss how your skills align with their commitment to client centricity and teamwork.

✨Tip Number 3

Practice your communication skills! As a Customer Service Officer, you'll need to convey information clearly and effectively. Role-play common scenarios with friends or family to build confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.

We think you need these skills to ace Customer Service Officer in London

Excellent Communication Skills
Schedule Coordination
Time Management
Monitoring Work Progress
Client Service
Collaboration
Problem-Solving
Adaptability
Attention to Detail
Continuous Learning
Career Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Service Officer role. Highlight your communication skills and any relevant experience in property management to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our team. Be genuine and let your personality come through.

Showcase Your Team Spirit: We love collaboration at StudySmarter! In your application, mention any experiences where you worked well in a team or contributed to a positive work environment. It’s all about how we can create our future together!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!

How to prepare for a job interview at Knight Frank Group

✨Know the Company Inside Out

Before your interview, take some time to research Knight Frank. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.

✨Showcase Your Communication Skills

As a Customer Service Officer, excellent communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common interview questions with a friend to refine your responses and ensure you come across as approachable and professional.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you would handle specific situations, like coordinating schedules or managing delays. Think of examples from your past experiences where you successfully navigated similar challenges, and be ready to share those stories.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions prepared to ask the interviewer. This could be about team dynamics, growth opportunities, or how they measure success in the role. It shows you're engaged and serious about the position.

Customer Service Officer in London
Knight Frank Group
Location: London
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