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- Tasks: Oversee licensing compliance and provide exceptional service to landlords and tenants.
- Company: Join Knight Frank, a leading global real estate consultancy with a collaborative culture.
- Benefits: Competitive salary, dynamic working options, and opportunities for professional growth.
- Why this job: Make a real impact in property management while learning from industry experts.
- Qualifications: Strong understanding of HMO legislation and excellent communication skills required.
- Other info: Fast-paced environment with a focus on innovation and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 markets, 600+ offices, and 20,000+ people. At the heart of all we do are our clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.
We are looking for a hardworking, efficient, and eager individual to join our Lettings Division as a Licensing & HMO Consultant, providing an exceptional service to our Landlords and Tenants. This is a fantastic opportunity to join a leading team and learn the role of a Business Support Coordinator in a fast-paced and growing team.
About The Role
We are looking to recruit a dedicated Licence & HMO Consultant to oversee licensing compliance across both managed and non-managed residential portfolios. This role will ensure that all licensing obligations are met, and will require monitoring specific licence conditions, coordinating with property managers, and escalating non-compliance risks.
Responsibilities:
- Licensing Oversight
- Identify properties requiring HMO or selective licences based on tenancy type and council designation
- Review all incoming licences (managed and non-managed) to confirm Knight Frank is not incorrectly listed as managing agent, verify occupancy limits and permitted use, and maintain a centralised licensing tracker with key dates, conditions, and council correspondence
- Notify the relevant local authority when Knight Frank ceases to act as managing agent on a licensed property
- Compliance Monitoring
- Review licence conditions and flag specific requirements (e.g., fire safety upgrades, waste management plans, amenity standards)
- Assign and monitor completion of actions by property managers within defined timeframes
- Escalate overdue or non-compliant items to senior management
- Council Liaison
- Act as the primary contact for local authority licensing teams
- Manage inbound communications via the licensing mailbox and coordinate responses
- Attend council briefings or forums relevant to licensing and HMOs
- Internal Coordination
- Work closely with Front Offices, Property Managers, Lettings Operations, and Compliance to ensure licensing obligations are met
- Provide guidance and clarification on licensing rules and council expectations
- Support onboarding and training for new staff on licensing workflows
- Reporting & Risk Management
- Produce monthly reports on licensing status, outstanding actions, and risk exposure
- Flag high-risk properties and recommend mitigation strategies
- Contribute to internal audits and policy reviews related to HMO and selective licensing
Skills & Qualifications:
- Strong understanding of HMO and selective licensing legislation across London and the Home Counties
- Experience in property management, housing compliance, or local authority liaison
- Exceptional attention to detail and time management skills
- Excellent organisational and communication skills
- Ability to interpret licence conditions and translate them into actionable tasks
- Propertymark qualification preferred
- HMO-specific training or council-led certification desirable
Key Information:
- Working hours: Monday – Friday, 9am-6pm
- Primary office location: 55 Baker Street, London
- Contract type: Permanent
- Eligible for dynamic working: Yes
- Competitive salary
HMO & Licence Consultant employer: Knight Frank Group
Contact Detail:
Knight Frank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HMO & Licence Consultant
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property industry. Attend local events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that HMO & Licence Consultant role.
✨Tip Number 2
Show off your knowledge! When you get the chance to chat with potential employers, make sure to highlight your understanding of HMO and selective licensing legislation. This will show them you're not just another candidate, but someone who knows their stuff.
✨Tip Number 3
Be proactive! If you see a job opening on our website, don’t wait around. Reach out directly to the hiring manager or team. A little initiative can go a long way in making you stand out from the crowd.
✨Tip Number 4
Prepare for interviews by practising common questions related to licensing compliance and property management. Think about real-life scenarios where you've demonstrated your skills. This will help you feel confident and ready to impress!
We think you need these skills to ace HMO & Licence Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HMO & Licence Consultant role. Highlight relevant experience in property management and compliance, and don’t forget to showcase your attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with our values at Knight Frank. Keep it concise but impactful.
Showcase Your Knowledge: Demonstrate your understanding of HMO and selective licensing legislation in your application. We love candidates who can show they’re up-to-date with the latest regulations and best practices.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Knight Frank Group
✨Know Your HMO Legislation
Make sure you brush up on your knowledge of HMO and selective licensing legislation, especially in London and the Home Counties. Being able to discuss specific regulations and how they apply to the role will show that you're serious about the position.
✨Showcase Your Organisational Skills
As a Licensing & HMO Consultant, you'll need to manage multiple properties and their compliance statuses. Prepare examples from your past experiences where you've successfully organised tasks or projects, highlighting your attention to detail and time management skills.
✨Communicate Effectively
Since this role involves liaising with local authorities and various teams, practice articulating your thoughts clearly. You might want to prepare for questions about how you would handle communication challenges or conflicts, demonstrating your ability to maintain professionalism under pressure.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, company culture, or specific challenges the department is facing. This not only shows your interest but also helps you gauge if the company is the right fit for you.
