At a Glance
- Tasks: Show prospective buyers around properties and provide exceptional customer service.
- Company: Join Knight Frank, a leading global real estate consultancy with a collaborative culture.
- Benefits: Enjoy a competitive salary and flexible part-time remote work.
- Why this job: Be an ambassador for a prestigious firm and make a real impact in property sales.
- Qualifications: Experience in client-facing roles and a full clean driving licence required.
- Other info: Great opportunity to enhance your skills in a supportive and inclusive environment.
The predicted salary is between 13 - 16 £ per hour.
Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 markets, 600+ offices, and 20,000+ people. At the heart of all we do are our clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.
A true partnership is a balanced one, and our people are passionate about, and committed to, making our business inclusive and diverse. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate.
About The Role
Knight Frank is looking to hire a Viewing Assistant to join our Henley-on-Thames Office.
Role: The Viewing Assistant will be responsible for showing prospective buyers around properties, whilst delivering an outstanding level of customer service and demonstrating strong local area insights.
Responsibilities:
- Be an ambassador for your office by creating a positive first impression as the first point of contact
- Provide comprehensive and detailed feedback about viewings to the office
- Identify clients’ needs and generate further viewings and referrals
- Communicate fully with all concerned to ensure that sales are managed in an efficient and professional manner
- Build and maintain goodwill, confidentiality and trust with prospective and existing clients at all times
- Confidently share local knowledge with the office and clients
- Enhance knowledge of Knight Frank services for the purpose of cross selling to potential purchasers
- Attend mandatory training to support this role
Key Experience Required:
- Experience in a client facing role
- Own a car with a full clean licence
- Good understanding of the sales process
- Regular availability
- Basic IT skills
Competitive salary. Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs.
Henley - Viewing Assistant employer: Knight Frank Group
Contact Detail:
Knight Frank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Henley - Viewing Assistant
✨Tip Number 1
Get to know the company inside out! Research Knight Frank's values, recent projects, and their approach to client service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you're in front of potential employers, you want to come across as confident and knowledgeable. Prepare a few key points about your experience and how it aligns with the Viewing Assistant role, so you can impress them right off the bat.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insights about the company culture and the role. Plus, they might even put in a good word for you if they see you're a great fit!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining Knight Frank and ready to take that next step in your career.
We think you need these skills to ace Henley - Viewing Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for customer service and real estate.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience that matches the Viewing Assistant role. Focus on client-facing roles and any local knowledge you have. We love seeing how your background aligns with what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the skills and experiences that make you a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Knight Frank Group
✨Know Your Stuff
Before the interview, make sure you research Knight Frank and their values. Understand their approach to client relationships and how they operate in the real estate market. This will help you align your answers with what they’re looking for.
✨Showcase Your People Skills
As a Viewing Assistant, you'll be the first point of contact for clients. Prepare examples from your past experiences where you've provided excellent customer service or built strong relationships. This will demonstrate your ability to connect with clients effectively.
✨Be Ready to Discuss Local Knowledge
Since local insights are crucial for this role, brush up on the Henley-on-Thames area. Be prepared to discuss local amenities, schools, and transport links. Showing that you know the area well can set you apart from other candidates.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the role or the company culture. This shows your genuine interest in the position and helps you assess if Knight Frank is the right fit for you.