Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate schedules, monitor work progress, and keep residents updated.
- Company: Join Knight Frank, a leading global real estate consultancy with a rich history.
- Benefits: Competitive salary, growth opportunities, and a supportive team environment.
- Why this job: Make a real impact in property management while developing your career.
- Qualifications: O Level or equivalent and excellent communication skills.
- Other info: Embrace continuous learning in a collaborative and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Who are we
Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.
Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals. A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve.
Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
About The Role
What You Will Be Doing
- Coordinate schedules with residents.
- Ensure workers report on time.
- Update residents if workers are late for appointments.
- Monitor work progress.
- Perform related tasks as assigned.
We’re Looking For Someone Who’s
- Minimum qualification: O Level or equivalent.
- Excellent communication skills.
- Lots of opportunities for growth and career development.
- A supportive, collaborative team that values what you bring to the table.
- Continuous learning and development to help you advance.
If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!
Competitive salary.
Customer Service Officer employer: Knight Frank Group
Contact Detail:
Knight Frank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Officer
✨Tip Number 1
Get to know the company! Research Knight Frank and understand their values, especially around client centricity and collaboration. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Officer, you'll need to be clear and engaging. Try role-playing common scenarios with friends or family to boost your confidence and get comfortable with the types of interactions you might face.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences at Knight Frank and any tips they might have for your interview. It’s a great way to get insider info and make a good impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Knight Frank family and ready to contribute to their mission.
We think you need these skills to ace Customer Service Officer
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Customer Service Officer role. Highlight relevant experiences and skills that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your writing clear and to the point. Avoid jargon and long-winded sentences. We appreciate straightforward communication, so make it easy for us to understand your key points.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Knight Frank Group
✨Know the Company Inside Out
Before your interview, take some time to research Knight Frank. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Officer, communication is key. Practice articulating your thoughts clearly and confidently. You might want to prepare examples of how you've successfully handled customer queries or resolved issues in the past to demonstrate your skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, like coordinating schedules or updating residents. Think of relevant experiences where you’ve had to manage similar tasks and be ready to discuss them in detail.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, growth opportunities, or how Knight Frank supports continuous learning. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
