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- Tasks: Support clients and team with admin tasks, manage diaries, and conduct property viewings.
- Company: Join Knight Frank, a leading global real estate consultancy with a collaborative culture.
- Benefits: Competitive salary and flexible part-time hours on Saturdays.
- Why this job: Be the first point of contact and make a positive impact on client experiences.
- Qualifications: Client-facing experience, strong communication skills, and local knowledge required.
- Other info: Great opportunity for career growth in a dynamic and inclusive environment.
The predicted salary is between 10 - 13 £ per hour.
Who are we
Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 markets, 600+ offices, and 20,000+ people.
At the heart of all we do are our clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.
A true partnership is a balanced one, and our people are passionate about making our business inclusive and diverse. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm.
About The Role
Knight Frank is seeking a Saturday Assistant to join our team in the Buckinghamshire and Hertfordshire office.
Responsibilities:
- Collaborate with our outstanding Knight Frank team to deliver exceptional support to our clients within the office, remotely, and occasionally conduct property viewings.
- Support the negotiators and viewing team with administrative tasks, including diary management, coordinating the day's activities, and liaising with clients.
- Answer telephone calls, register clients, discuss property details, and provide exceptional customer service.
- Serve as an ambassador for the office, creating a positive first impression as the first point of contact.
- Provide comprehensive and detailed feedback on any interactions that occurred during the day.
- Identify clients’ needs and generate viewings and referrals.
- Communicate effectively to ensure that sales are managed efficiently and professionally.
- Build and maintain goodwill, confidentiality, and trust with both prospective and existing clients.
- Confidently share local knowledge with the office and clients.
- Enhance knowledge of Knight Frank services to cross-sell to potential purchasers.
- Conduct viewings for the office during the week.
- Attend mandatory training to support this role.
Qualifications/Education Required:
- Previous work experience in a client-facing role.
Particular Aptitudes/Skills Required:
- Highly driven and enthusiastic individual with a strong work ethic and a passion for success.
- Excellent local knowledge.
- Good understanding of the sales process.
- Ability to confidently show prospective buyers around a property.
- Ability to proactively generate viewings.
- Administration experience.
- Excellent communication skills.
- Car owner with a full, clean licence.
- Regular availability.
- Comprehensive knowledge of Microsoft applications.
- Advanced IT skills.
Hours: Saturdays from 9am to 2pm
Competitive salary.
Saturday Assistant - Amersham in City of Westminster employer: Knight Frank Group
Contact Detail:
Knight Frank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saturday Assistant - Amersham in City of Westminster
✨Tip Number 1
Get to know the company! Research Knight Frank and understand their values, services, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Saturday Assistant role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to client service and property knowledge. Think about how you can demonstrate your local insights and customer service skills during the chat.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Saturday Assistant - Amersham in City of Westminster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of enthusiasm and a friendly tone can make a big difference.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience for the Saturday Assistant role. Focus on client-facing roles and any administrative tasks you've handled. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your experience and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Knight Frank Group
✨Know Your Stuff
Before the interview, make sure you research Knight Frank and their values. Understand their commitment to client-centricity and how they empower their staff. This will help you align your answers with what they’re looking for.
✨Show Off Your Local Knowledge
As a Saturday Assistant, local knowledge is key. Be prepared to discuss the area and its properties. Share insights about local amenities or market trends to demonstrate your understanding and enthusiasm for the role.
✨Practice Your Communication Skills
Since this role involves liaising with clients and providing exceptional customer service, practice clear and confident communication. You might even want to role-play common scenarios you could face during the job to feel more prepared.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of representing the company well.
