At a Glance
- Tasks: Assist with front of house duties and support sales teams in London.
- Company: Knight Frank is a leading independent real estate consultancy, enhancing lives since 1896.
- Benefits: Enjoy a competitive salary and a collaborative work environment.
- Why this job: Join a diverse team where your ideas matter and make a positive impact in real estate.
- Qualifications: Prior experience in business support is preferred but not essential; strong organisational skills required.
- Other info: This role offers the chance to grow within a respected global network.
The predicted salary is between 28800 - 43200 £ per year.
Business Support Coordinator – London Sales page is loaded
Business Support Coordinator – London Sales
Apply remote type On Site locations UK Hampstead, London time type Full time posted on Posted Yesterday job requisition id JR100452
Who are we
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world\’s leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here .
About The Role
Knight Frank is looking to hire a Business Support Coordinator to join our London Sales department.
Why Knight Frank?
Role:
The London Residential Sales division are looking to recruit a Business Support Coordinator to assist with front of house duties and support the sales teams across the London office network. You will report into the lead of the Operations team, with day-to-day input from the Sales Office Heads.
Responsibilities:
- Greet and assist customers, offering refreshments and handling enquiries.
- Answer calls for sales and lettings, taking messages and providing support.
- Manage and label property keys, ensuring proper organisation.
- Maintain a tidy office and reception area, preparing the boardroom for meetings.
- Support marketing efforts by creating mailers, brochures, window cards, and pitching materials.
- Arrange and upload EPCs, photos, and floorplans while updating property listings.
- Provide property information for regional publications and marketing campaigns, ensuring GDPR compliance.
- Assist with property listings by creating records, ordering land registry checks, and registering new instructions.
- Generate sales invoices, template letters, and forms while ensuring adherence to best practices.
- Support client due diligence, anti-money laundering processes, and correct naming conventions for property files.
- Assist with tenancy administration, KYC checks, and compliance audits.
- Prepare office reports and meeting documents, ensuring accurate data and adherence to best practice standards.
Key Experience Required:
- Prior experience in a business support, administration or front of house role (preferred but not required).
- Flexibility, adaptability and a co-operative attitude.
- Excellent organisational skills and diary management.
- Excellent standard of English grammar and spelling.
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
About Us
Your trusted partners in property.
We work responsibly in partnership to enhance people’s lives and environments.
Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world\’s leading independent real estate consultancies.
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Business Support Coordinator - London Sales employer: Knight Frank Group
Contact Detail:
Knight Frank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Coordinator - London Sales
✨Tip Number 1
Familiarise yourself with Knight Frank's values and mission. Understanding their commitment to client-centricity and inclusivity will help you align your approach during interviews and discussions, showcasing that you are a good cultural fit.
✨Tip Number 2
Network with current or former employees of Knight Frank. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations for the Business Support Coordinator role.
✨Tip Number 3
Prepare to discuss your organisational skills and adaptability in detail. Given the varied responsibilities of the role, having specific examples ready will demonstrate your capability to handle multiple tasks effectively.
✨Tip Number 4
Research the London residential property market. Being knowledgeable about current trends and challenges in this sector will not only impress your interviewers but also show your genuine interest in the role and the company.
We think you need these skills to ace Business Support Coordinator - London Sales
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Business Support Coordinator position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in business support, administration, or front of house roles. Use specific examples to demonstrate how your skills align with the responsibilities listed in the job description.
Showcase Your Skills: Make sure to highlight your organisational skills, attention to detail, and proficiency in English grammar and spelling. These are crucial for the role, so provide examples of how you've successfully used these skills in past positions.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Knight Frank and how you can contribute to their mission of enhancing people's lives and environments.
How to prepare for a job interview at Knight Frank Group
✨Understand the Company Culture
Before your interview, take some time to research Knight Frank's values and culture. They emphasise partnership, integrity, and client-centricity, so be prepared to discuss how your own values align with theirs.
✨Showcase Your Organisational Skills
As a Business Support Coordinator, you'll need excellent organisational skills. Be ready to provide examples from your past experiences where you successfully managed multiple tasks or projects simultaneously.
✨Prepare for Client Interaction Scenarios
Since the role involves greeting customers and handling enquiries, think of scenarios where you've provided exceptional customer service. Practice articulating these experiences clearly during the interview.
✨Demonstrate Flexibility and Adaptability
The job requires a flexible and cooperative attitude. Prepare to discuss times when you've had to adapt to changing circumstances or work collaboratively with others to achieve a common goal.