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- Tasks: Assist with sales administration and provide excellent customer service in a welcoming office environment.
- Company: Join Knight Frank, a leading real estate consultancy with over 128 years of experience and a global presence.
- Benefits: Enjoy part-time hours, a supportive team, and opportunities for personal growth in a dynamic workplace.
- Why this job: Be part of a collaborative culture that values your input and celebrates innovation in real estate.
- Qualifications: Prior experience in business support or administration is preferred; strong English skills are essential.
- Other info: Work three days a week from Wednesday to Friday in Stow-on-the-Wold.
The predicted salary is between 12000 - 18000 £ per year.
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve.
Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated. In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together.
About The Role
Knight Frank is looking to hire a part time Business Support Coordinator to assist with sales administration in our Stow on the Wold office. The ideal candidate would work 3 days per week from Wednesday to Friday.
Role:
The Country Residential sales division are looking to recruit a part time Business Support Coordinator to assist with sales administration in the Hungerford Office. You will report into the Office Head and will have day-to-day input from the Senior Operations Coordinator. The ideal candidate will possess excellent attention to detail and a passion for delivering high quality customer service.
Responsibilities:
- Greet customers in a polite and welcoming manner.
- Answer incoming telephone calls.
- Maintain a tidy office and reception area.
- Refer clients to a wide range of KF services including Commercial and the Global network.
- Work with Operations teams to provide a high level of support within agreed timeframes to Office Head and office team.
- Order land registry title checks.
- Register new instructions.
- Follow & adhere to all internal and external compliance & best practice measures and procedures.
- Ensure office compliance and drive audit pass rate improvements.
- Accurate generation of sales invoices.
- Demonstrate competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc).
- Create mailers, property brochures, window cards and pitching materials.
- Supply imagery and property information for regional publications and central marketing campaigns working alongside your Marketing Senior Operations Coordinator when required.
Key Experience Required:
- Prior experience in a business support, administration or front of house role (preferred).
- Excellent standard of English grammar and spelling.
Competitive salary.
Business Support Coordinator employer: Knight Frank Group
Contact Detail:
Knight Frank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Coordinator
✨Tip Number 1
Familiarise yourself with Knight Frank's values and mission. Understanding their commitment to client-centricity and inclusivity will help you align your responses during any interviews or discussions, showcasing that you are a good cultural fit.
✨Tip Number 2
Research the specific responsibilities of the Business Support Coordinator role. Being able to discuss how your previous experience relates to tasks like sales administration and customer service will demonstrate your readiness for the position.
✨Tip Number 3
Network with current or former employees of Knight Frank on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your interest in the role and the company. Inquiring about team dynamics or opportunities for professional development shows that you are proactive and genuinely interested in contributing to their success.
We think you need these skills to ace Business Support Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Business Support Coordinator position. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Strong CV: Your CV should clearly outline your previous experience in business support or administration roles. Emphasise your attention to detail and customer service skills, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to excel in the tasks outlined in the job description.
Proofread Your Application: Ensure that your CV and cover letter are free from grammatical errors and typos. A polished application reflects your attention to detail and professionalism, which are key traits for the Business Support Coordinator role.
How to prepare for a job interview at Knight Frank Group
✨Research Knight Frank
Before your interview, take some time to learn about Knight Frank's history, values, and services. Understanding their commitment to client relationships and community impact will help you align your answers with their mission.
✨Showcase Your Customer Service Skills
As a Business Support Coordinator, you'll be interacting with clients regularly. Be prepared to discuss your previous experiences in customer service and how you handle challenging situations while maintaining professionalism.
✨Demonstrate Attention to Detail
This role requires excellent attention to detail. Bring examples of how you've successfully managed tasks that required precision, such as generating invoices or maintaining compliance with procedures.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, opportunities for professional development, or how they measure success in the Business Support Coordinator position.
