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- Tasks: Show prospective buyers around properties and deliver exceptional customer service.
- Company: Join Knight Frank, a leading global real estate consultancy with a collaborative culture.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Why this job: Be an ambassador for a prestigious firm and make a real impact in people's property journeys.
- Qualifications: Experience in client-facing roles and a full clean driving licence required.
- Other info: Work remotely and enjoy a dynamic environment with great career prospects.
The predicted salary is between 13 - 16 £ per hour.
Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 markets, 600+ offices, and 20,000+ people. At the heart of all we do are our clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.
A true partnership is a balanced one, and our people are passionate about making our business inclusive and diverse. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate.
About The Role
Knight Frank is looking to hire a Viewing Assistant to join our office in Bristol.
Role: The Viewing Assistant will be responsible for showing prospective buyers around properties, whilst delivering an outstanding level of customer service and demonstrating strong local area insights. Acting as an ambassador for our global firm, you will ensure our customers have a positive, valuable and seamless experience across all aspects of the viewing process.
Responsibilities:
- Be an ambassador for your office by creating a positive first impression as the first point of contact
- Provide comprehensive and detailed feedback about viewings to the office
- Identify clients’ needs and generate further viewings and referrals
- Communicate fully with all concerned to ensure that sales are managed in an efficient and professional manner
- Build and maintain goodwill, confidentiality and trust with prospective and existing clients
- Confidently share local knowledge with the office and clients
- Enhance knowledge of Knight Frank services for the purpose of cross selling to potential purchasers
- Attend mandatory training to support this role
Key Experience Required:
- Experience in a client facing role
- Own a car with a full clean licence
- Good understanding of the sales process
- Regular availability
- Basic IT skills
Competitive salary. Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted.
Viewing Assistant - Bristol employer: Knight Frank Group
Contact Detail:
Knight Frank Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Viewing Assistant - Bristol
✨Tip Number 1
Get to know the company inside out! Research Knight Frank's values, recent projects, and their approach to client service. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Viewing Assistant role. Highlight your customer service experience and any local knowledge you have that can impress potential clients.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Knight Frank and ready to take that next step in your career.
We think you need these skills to ace Viewing Assistant - Bristol
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and authenticity can make a big difference.
Tailor Your Application: Make sure to customise your application for the Viewing Assistant role. Highlight your relevant experience and skills that align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Knight Frank Group
✨Know Your Stuff
Before the interview, make sure you research Knight Frank and their values. Understand their approach to client relationships and how they operate in the real estate market. This will help you align your answers with what they’re looking for.
✨Showcase Your People Skills
As a Viewing Assistant, you'll be the first point of contact for clients. Prepare examples from your past experiences where you've successfully interacted with customers or clients. Highlight your ability to build trust and rapport.
✨Demonstrate Local Knowledge
Since local area insights are crucial for this role, brush up on Bristol's property market and neighbourhoods. Be ready to discuss what makes certain areas appealing to potential buyers and how you can leverage that knowledge.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
