AGC Sales Associate/Director | Knight Frank Interiors

Who are we

Founded in 1896, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 markets, 600+ offices, and 20,000+ people.

At the heart of all we do are our clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property.

Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, and everyone is invited to contribute to the success of our business and innovation.

About The Role

Our company is London’s fastest growing portfolio of international award-winning brands. We deliver world-class interior design services to a global client base.

Responsibilities but not limited to:

• Responsible for own P&L/1-3-5 budget, ensuring profit target is met or exceeded.
• Significant responsibility for business generation through a pre-existing client base and introducing new clients to the business.
• New business development - attend and generate client meetings, identify opportunities and convert.
• Manage and maintain key relationships and partnerships, generating both new and repeat business.
• Take ownership of customer database & process to ‘Best in Class’ standards.
• Attend site visits with design team to ensure that site notes and quotations are accurate and timely.
• Project manage successfully, execute continuous learning and development within project teams.
• Liaise with design team to ensure we execute installations in line with client expectations.
• Ensure PSOS are achieving the company set GP target and signed off by Senior Director.
• Track competitor activity and assessment to ensure we remain ahead of the competition.
• Hold and chair weekly team meetings and 1:1, to include review of KPIs and set S.M.A.R.T actions.
• Act as line manager to team whilst providing development and mentoring support.
• Agree marketing plan timings and budget for key client or brand with Marketing department.
• Work with suppliers to introduce new products and gain grade A supplier status.
• Project manage projects from enquiry to installation as well as providing Best in Class aftercare.

Requirements:

• Excellent communication and people skills.
• Good organizational and multitasking abilities.
• Solid knowledge of Microsoft Office (Excel / PowerPoint).
• Managerial experience or proven mentoring/training capabilities.
• Personal presentation to meet expectations of Business and Design Environment.

Company Values:

• PEOPLE: We value, appreciate each other and understand the importance of respect, thoughtfulness, thanks and recognition of the roles we all play.
• ANYTHING IS POSSIBLE: Positivity is at the cornerstone of our approach. We continuously see the yes in the no.
• COMMERCIAL: We understand and demonstrate the need to have commercial acumen in our chosen market.
• INNOVATION: Our desire for innovation and design exists to create a unique quality driven by exceptional creative talent.
• EXACTING: Our people understand the need to be agile in the environment and adapt to consistently deliver high levels of service.
• REPUTATION: We strive to be the best and take pride in everything we do.

Competitive salary. Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted.